JRW
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Joined 13 years ago
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Re: MYOB Business Verification for Invoicing - IDs?
I have to say the OP has all the same concerns as I do. Nowhere in the Privacy Policy have you said what you will do with my photo ID documents after I send them to you. Do you retain them (presumably), for how long (forever), do you supply them to third party service providers (if Qantas do this then I suspect you do too). Large private companies do not have a good track record of keeping their customers data secure, so I do not trust you will. Like the OP we also do not use MYOB for customer payments. All we would like to do is email invoices from the program. Opting out after providing all our personal ID documents for you to store in your database waiting for a hacker to just crack that little gold mine open is not acceptable. I also am now looking at moving all 6 of my subscriptions to Xero. At least they are not asking me for extremely sensitive information.105Views2likes0CommentsError message: You have indicated that the transaction is to be paid electronically. All electronic payments must contain Statement Text.
I am trying to change a purchase Order to a Bill and am receiving the following Error message: You have indicated that the transaction is to be paid electronically. All electronic payments must contain Statement Text. This is confusing to me as: a. we never use eletronic payment, and there is nowhere that I have selected electronic payment for either this Supplier or this Order b. I am not trying to make a payment, but simply trying to change it from an Order to a Bill. It has already been paid in full prior to the receiving the items. I can't work out how to get past this error and record the Order as a Bill.188Views0likes1CommentRe: Bank Feeds not working once file moved offline
Hi Celia_B , Are you sure that is correct? This page suggests otherwise: https://help.myob.com/wiki/display/ar/About+bank+feeds It says: Banks feeds are included with an AccountRight subscription and can be used with both online and offline company files. We support many financial institutions in Australia and New Zealand, and we're always adding more.285Views0likes0CommentsRe: Bank Feeds not working once file moved offline
Hi Celia_B and thanks for following up, No I have not been able to solve this problem. When I go into Manage Bank Feeds the two bank accounts and two credit cards that I always used to sucessfully get feeds from when the file was online are still listed and their status is listed as 'Bank Feed Ready'. In the Bank Feeds screen when I click Get Bank Transactions for any of these 4 accounts the time updates to current where is says Last Updated... but no new transactions are loaded (and yes there have been many new transactions for all the accounts since my last successful Bank Feed). Any further suggestions?312Views0likes2CommentsBank Feeds not working once file moved offline
We have several company files and I recently moved one offline so that I had space to shift a different one on-line. I was of the understanding that Bank Feeds would still work offline (as long as I had a subscription and an internet connection - which I do). However the transactions are not being updated even though when I check in Manage Bank Accounts the accounts are still listed and their status is still reading ''Bank Feed Ready''. How can I get the Bank Feeds working again?420Views0likes5Comments