Karen-131_1031
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Joined 12 years ago
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Secure Invoices payments needs improvement
I rang MYOB about a concern I had with the way it does credit card payments thru your sales invoicing, they said to leave feedback as they could not help me at the time as there is not work about for my query. With secure invoicing you can turn on or off on your preferences to have the Cards and BPay payments available to all clients, it turns on all the time. But in doing that it doesn't just do credit card it also does BPay and Bpay you can't send the fee to the customer you have to pay the fee. But you can manually, when you do an invoice go to "add payment option", Click add payment, tick cards and wallets (Don't tick BPay) and then save. You can now send/email that one invoice to the customer with the link to pay securely via credit card. But what it doesn't do is remember you picked that option when you do another invoice to that one client again, you have to do the add payment option again and every time you send your invoice to those clients that want to pay by visa etc. MYOB, the program needs to remember when you are sending a sales invoice to a particular client that you picked the cards and wallet option last time and to keeps it against that card. You can always change that later as there is a purple edit you can click and change if needed. Having the option of MYOB remembering that you want the client to have that option of paying by credit card every time would be amazing and save time. Or better still, also have it in the set up in preferences have the 2 separated so you can turn on credit cards payments only and no BPay permanently for all clients to have that option and if you don't want it you can just turn that option off. Either way, can this please be implemented into MYOB so all invoices can just send the link to pay by card and it remembers it, so it saves time. Thank you43Views0likes1Comment