STP EOFY Finalisation 21/22 errors
Very unhappy with the end of year STP process!!! The YTD verification report has a lot of errors the most basic being PAYG withholding does not match our Payroll Summary or General Ledger. Fortunately the summary at the top of the finalisation screen does show the correct amount. As I couldn't trust the YTD verification report I decided I would need to verify each individual's report only to discover that these too were riddled with errors. One employee had zeros on his report but the Finalisation screen was showing his correct gross and tax. We have some employees with Reportable Fringe Benefits Amounts but it doesn't hold the figures if you have to go out of the finalisation screen so every time they have to be re-entered. The gross figure on the front screen is only those payroll categories with STP classification of Gross Wages. All the new categories such as Bonuses and commissions were excluded even though clearly these are part of Gross Wages. I was happy that my general ledger reconciled with the Payroll Summary so I decided to proceed without worrying about the verification only to get a messageSomething went wrong please try again Despite repeated attempts I have not been able to lodge - which might be just as well because who knows what will be lodged. We have hundreds of old payroll categories that have not been used for many years but of course we can't delete them, if we have to go back and put an STP category on all these old categories I will be beyond frustrated. It looks like MYOB will be forcing us to use the web-based version which is not nearly as good as the desktop version. Already some things such as Payroll Reporting Centre is only on the web. We have used AccountRight since 2008 but now we are seriously thinking of changing software. It is frustrating that we are now forced to update MYOB every month - before we would wait until all the glitches had been resolved, now we have to suffer through them.1.4KViews5likes3Comments