Allow changes to entries in locked periods with a password override per transaction instead of having to unlock the period through settings
There are sometimes legitimate reasons why something needs to be changed on a transaction in a locked period. It's all well and good going in and changing the locked period date to an earlier date to allow this, but I've lost count of the number of times I forget to go back and change it back to the correct date after making the change. If we could just type in a password to override the warning for the specific transaction, it would be soooo much more secure, and noone else could accidentally slip a new transaction through while the period is unlocked. This would need to have a separate permission in user role setups - unlike the generic access to "preferences" as a whole so we can REALLY keep this permission locked down to the bare minimum number of users.
Surcharge from online payments not shown on invoice
When a customer pays for an invoice using the MYOB online payment system and the fee payment is set to be paid by the customer, the invoice doesn't update to show the service fee or surcharge that the customer paid. My customers then need to have a copy of the invoice showing this surcharge amount. Can the invoice please be updated to show the surcharge that both I can view as the supplier and the customer can view? This link refers to the issue commonly in the MYOB Community: Provide receipt showing surcharges | MYOB Community Thanks.
2FA
When setting up additional two-factor authentication (2FA), please can we have a button so we can select which method is our preferred method. My preferred method is email but MYOB now only allows 5 minutes to enter the code (it used to be 1 hour) and sometimes my email can be a bit slow and I miss the time window to log in. I added SMS as an additional 2FA method, for the infrequent times when my email is slow, but MYOB always makes SMS the preferred method. I contacted MYOB Support (case #02176550) and spent over a month disabling then re-entering SMS as per instructed, only for SMS to always come out as the preferred method. I job share so now I face the dilemma: either get woken up on my days off with SMS codes until work colleague can "try another method" or risk not being able to log in at all when my email is running slow. This should be an easy fix, should it not??
LANDSCAPE PRINTING
To all the long-suffering MYOB users - yet another (Why am I surprised), problem has arisen. When printing anything using the browser interface version, everything prints in portrait mode and has no landscape option. Yet the data is formatted to landscape output and is always cut off on the RHS. We're just so frustrated by this almost unbelievable **bleep** software that this is yet another POS. The support in Manilla calls and says there's no solution to what's a fundamental output function. Perhaps MYOB in Infinite Wisdom and I use that term very lightly, is using a no-names PDF generating code that doesn't pick up the page format command. Will these terrible experiences with MYOB only stop when we delete it?Add ability to match multiple bank payments to one MYOB payroll entry
MYOB should have the ability to match multiple bank payments to one MYOB payroll entry. eg i had to make 2 bank payments to an employee against 1 payroll entry and the process to fix this is too time consuming and complicated using a clearing account and journal entry We can do this in reverse when matching one bank payment to multiple purchases so why not vice versa
Upload documents to existing receive money transactions
Hi, it has been suggested by a MYOB Moderator that i add a suggestion as what i would like to do is not available in desktop or browser. I use desktop MYOB as i find it friendlier, i have access to the browser and i do use this for some reports and my fortnightly Payroll. I created a receive money transaction in the desktop and i would like to add a pdf to this entry. I can not do this in MYOB Desktop and if i go into the browser it wants me to create a new entry. I have gone into Find transaction and clicked on the reference number of the existing receive money but there is no option to add here either. I did a search on this request before i asked the question to the community myself and it appears this was asked two years ago as a request so i am not the only person :) Appreciate the opportunity to request an idea.
