Setup: Prepare Bank deposit feature
For more than seven years I used I used the desktop version of MYOB. It has the VERY USEFUL "Prepare Bank Deposit". I was convinced to use MYOB Essentials as it would allow me to get invoicing done quicker but with the current TAKE PAYMENTS issue and the lack of the Prepare Bank Deposit, I'm considering going BACK to the OLD FASHIONED way. PLEASE FIX THIS or else I'm going to have to pay my bookkeeper again to do the Historical Balancing when converting FROM the cloud based system BACK to the Old Fashioned way. If you ask me, you shouldn't have ever taken out the most useful function in transfering money from one account to another. I know I can do it using Journal Entries but really.... every time I do it, I have to refer to previous entries so I know what column to put each enty in (CR/DR) "prepare bank deposit"
Report: On banking transactions by contacts
I have come from using a different version of MYOB where you could view transactions by supplier or customer no matter which way you entered them in. I was really shocked to find out that you can't do this with Live Accounts. As I enter the majority of my sales in via "Banking, receive money" I cannot use the "Sales By Customer" Report as this will only bring up transactions that you have entered via "Invoices, Create Invoice". It would be so beneficial to be able to be able to use this report for the sales that you have entered in via "Banking, Receive Money" as well. Also the same for when you enter expenses via "Banking, spend money". You cannot use the "Expenses By Supplier" Report as it only brings up transactions that you have entered via "Expenses, Enter expense". When you have alot of expenses and sales to enter in, it is too time consuming to enter them all in via the methods above that will allow you to run a report on them. "Generate report for Customer sales & Purchases"
Bank transactions: Show invoice number if matched to single invoice
When you match a transaction to an invoice it always used to say on the bank feed what invoice number the transaction was allocated to, now however, in the new system, it gives it a random CR code number which you have to click on and a pop up window comes out which then tells you which invoice this has been allocated to. This to seem seems like an extra unneccesary step that leads to confusion. Please can you rever tthis to the old system which is much clearer. "Banking Transactions"
Banking: Allocating multiple bank transfers to the one payroll transaction
Hi there, I recently experienced an issue where my payroll was entered correctly, but the payroll officer made erroneous take home bank transfers to the staff. As soon as she realised her mistake, she made a second transaction to those staff members that were underpaid to ensure that they received the correct take home amount. So, everything is correct - it's just that some staff were paid for one pay week in two transactions. Unfortunately, the MYOB live Accounts does not allow you to allocate multiple bank transfers to the one payroll transaction. I thought there must be a way, so I went onto online support to see if they could help. As it turns out there is no way and the recommendation was to redo 2 payrolls to precisely match the two net amounts remitted. I believe that this is a very poor solution. The integrity of the payroll records should be maintained. The payroll record is absolutely correct. It records the hours worked, gross, tax, super and take home pay. It's just that the take home pay was paid in 2 transactions. I should not have to fabricate 2 payroll runs to match the two bank transfers. I strongly believe that the accounting software should allow the allocation of multiple bank transfers to the one payroll transaction. The software already allows for employees to receive pay "split" into seperate amounts within the Employee Pay setup section - but this is not the same scenario. Additionally, some staff were overpaid. In order to adjust for this, the payroll officer paid a lesser amount (by the amount of the overpayment from the previous week) in the following weeks pay to those overpaid staff members. In this event, we have 2 payroll runs and two payments. The individual transactions for the two weeks do not match, but they do reconcile precisely to the right payment having been remitted. I think basically what needs to be able to happen is that any payment should be able to be allocated to any outstanding payroll transactions (or part there of). Would be interested to hear developer thoughts on this. "Allocating multiple bank transfers to the one payroll transaction"
Reconcile accounts: Retain selection after returning window from opening transaction
How about allowing you to open a transaction, and when you close it and go back to your reconciliation, you havent lost everything in your reconciliation. This is extemely frustrating. I use many versions of MYOB and this one is incredibly archaic for a new product. "Bank Reconciliation"
Dashboard: Show current bank balance
Essentials feature enhancement if it is possible to have the current bank account balance displayed on the first screen when opening a client file. suggestion from the Accountant. "Current Bank Account Balance displayed on the Essentials Connected Ledger Dashboard"Bank transactions: Show Calculated Statement Balance (no bank feeds)
Hi, I don't use bank feeds, and with new Business I cannot get a display of my account balances, even though transactions and reconciliations are up to date. Please display balances of accounts. (Essentials had it on the dashboard. "Calculated balance to show even if no bank feed"