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to Know... Jennie Kingma","conversation":{"__ref":"Conversation:conversation:215115"},"id":"message:215115","revisionNum":1,"uid":215115,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" In this second instalment of our new Getting to Know series, today we meet the ever-energetic and helpful jenniek who has been assisting MYOB users for 20 years... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":1966},"postTime":"2013-11-08T08:47:23.616+11:00","lastPublishTime":"2013-11-08T08:47:23.616+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n \n Jennie Kingma has been busy performing installations, setups, troubleshooting and training of MYOB software for two decades. \n \n “I was introduced to MYOB in 1994 when a potential bookkeeping client gave me the program and said ‘sort it out’,” Jennie says. “I have also seen Version 1 of MYOB when a client turned up on my doorstep with an old Apple computer with MYOB on it.” \n \n A loyal MYOB Partner who has prominent MYOB logos and licence plates on her company cars, Jennie’s business philosophy is in line with MYOB’s mission to make business life easier. “I am passionate about teaching people how to manage their business and make their bookkeeping easy,” she says. \n \n Despite her demanding business in Hamilton New Zealand, Jennie is one of the most active contributors on the MYOB Community Forum, with over 1100 friendly and informative posts. \n \n “I love helping people and can’t help myself,” Jennie says of her frequent assistance. “I love reading the questions and being able to help someone through an issue they are having.” \n \n Well known on the forum as jenniek, Jennie’s avatar is an opera singer – a glimpse of her personality. “I’m an out there person – not backward in coming forward!” \n \n Jennie says she started using the Community Forum as a source of information to learn more about the software, but ended up answering some questions and helping others. “I still read the forum most days to find out information and am now searching it to see if others are having the same issues and if there is a solution.” \n \n Jennie describes a typical day as “hectic”. “I normally start the day in the home office checking emails, then go to the office. The phone doesn’t stop with client problems and I spend a lot of time out visiting clients. \n \n “One day is never the same - problem solving can vary from simple problems to more complex issues. I love the challenge! I also love the flexibility with the kids, but am often on the computer after dinner late into the night.” \n \n Jennie recently started recommending clients move to the new AccountRight if they have capable hardware and want to save time. “The bank feeds are wonderful. For most users the program has some great features.” \n \n Her top tip for new AccountRight users is to have patience. “Set your system up correctly. Get help to do that and the process will be a lot less stressful and easier to come to grips with. I’m a believer in KIS - Keep it Simple.” \n \n Jennie’s current favourite gadget is her new laptop, but she also “wouldn’t do without my iPad for constant emails and diary updating during the day”. “I’m known to have a phone to my ear most of the time so I guess the iPhone is also a must.” \n \n Normally super-reliable, Jennie’s worst day was when she was in such a rush she filled up her diesel Jeep up with petrol. “I stopped soon after realising what I did, then sat on the roadside outside of the city for two hours waiting for the AA (Automobile Association) to come and tow me home. \n \n \"I finally got to the client the next day – a bit embarrassed and sheepish about having to re-schedule.” \n \n Jennie also successfully juggles the demands of her three teenage daughters, recently finished renovating a house, and is about to start building a new one. She also manages an Inline Hockey team – “a sport I didn’t know existed until a few years ago”. \n \n Unsurprisingly, Jennie is most looking forward to a Christmas break. “We are going to a beach which is far away from civilisation. No phones, no internet, no TV. I’m going to sit on the beach and read a book and relax.” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3704","kudosSumWeight":2,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTUxMTUtMzE0M2lFMjM0QjQyNDRBNTBBQ0VE?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTUxMTUtMzE0NWlGQzNFQzUzMkQ1RTFEQTI0?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTUxMTUtMzE0OWlFNzUyNUZDMEQzMkQ3Q0NE?revision=1\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:228415":{"__typename":"Conversation","id":"conversation:228415","topic":{"__typename":"BlogTopicMessage","uid":228415},"lastPostingActivityTime":"2020-04-30T16:24:27.806+10:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMjg0MTUtMzU5MWlEN0ZCQjBCOTk2NEM2MUY5?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMjg0MTUtMzU5MWlEN0ZCQjBCOTk2NEM2MUY5?revision=1","title":"Mike James photo.jpg","associationType":"BODY","width":625,"height":677,"altText":null},"BlogTopicMessage:message:228415":{"__typename":"BlogTopicMessage","subject":"Getting to Know... Mike James","conversation":{"__ref":"Conversation:conversation:228415"},"id":"message:228415","revisionNum":1,"uid":228415,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n Mike James first started using MYOB accounting software over 20 years ago, and still has the floppy disks to prove it... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2508},"postTime":"2014-02-05T14:08:31.999+11:00","lastPublishTime":"2014-02-05T14:08:31.999+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Mike James first started using MYOB accounting software over 20 years ago, and still has the floppy disks to prove it. \n \n He then spent five years training people in MYOB software at an Auckland community college. The role provided Mike with an excellent grounding in the program as well as fantastic experience dealing with a wide range of people and their varied needs. \n \n Today Mike uses his accounting, technical and training skills in his work with DataWise Limited, which offers MYOB consulting, customised reporting, system integration services and add-on programs. \n \n Mike is passionate about problem solving “and the challenge of creating something unique to meet the client’s requirements”. “The best feedback I ever had was from a client in Melbourne who said that my report was going to save their marriage!” \n \n Mike has long been one of the most active contributors on the Community Forum, with over 2200 helpful posts to date. He says he contributes to the forum “to help others, learn more and keep my knowledge current”. “I’ve always been an active participant in professional forums, including an early MYOB consultants’ forum in New Zealand.” \n \n In 2006, Mike was recognised by MYOB with an award for his outstanding consultancy work with fellow MYOB Partners as well as software users. “It gradually it dawned on me that it was me being described!” says the humble MYOB expert. “I was almost speechless.” \n \n A married father of four, Mike immigrated to New Zealand from England in 1976 but was born in Boston Massachusetts. He is now lucky enough to be able to walk down to nearby Takapuna beach from his home office. He loves that “every day is different” - although “every day starts with a home-made espresso!” \n \n Mike also enjoys occasional travel, including training MYOB users in Fiji. One of his most satisfying working roles involved regularly visiting north-east China to assist an Australian company with their accounting needs. Mike was able to pick up a limited Mandarin vocabulary, and even learn several Chinese songs. \n \n Currently a tenor in the Auckland North Shore Men’s Choir, Mike has always loved singing. “I don’t have a trained voice, but I really enjoy singing multi-part in groups. The harmonies and group dynamics are great fun.” Mike also has enviable record collection, including 60s and 70s vinyl from the likes of Joni Mitchell, Led Zepplin, Neil Young and Jimi Hendrix. \n \n Mike has helped thousands of MYOB users with his comprehensive yet easy-to-follow forum responses, which often come often complete with screenshots and helpful links. \n \n His top tips for new AccountRight users are to “make sure your set-up tasks have been carried out correctly”, “make contact with an MYOB consultant for independent on-site assistance” and “keep your accountant in touch with your plans”. \n \n Mike also recommends that users “put your file in the cloud so that you, your staff, management, and other external advisers, can work with you. And subscribe to bank feeds – they make a tedious process more enjoyable, accurate and efficient.” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3174","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMjg0MTUtMzU5MWlEN0ZCQjBCOTk2NEM2MUY5?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:327935":{"__typename":"Conversation","id":"conversation:327935","topic":{"__typename":"BlogTopicMessage","uid":327935},"lastPostingActivityTime":"2014-10-31T10:01:58.110+11:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzMWk3QTRBRjUxMkM5OEVFQzEw?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzMWk3QTRBRjUxMkM5OEVFQzEw?revision=2","title":"Dee Workman Headshot.jpg","associationType":"BODY","width":334,"height":334,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzM2lEMTIyQUMzRDUzREFDQzRG?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzM2lEMTIyQUMzRDUzREFDQzRG?revision=2","title":"Dee.JPG","associationType":"BODY","width":1000,"height":1442,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzMmkwOEY0NjczOTM2QURBQTA3?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzMmkwOEY0NjczOTM2QURBQTA3?revision=2","title":"Jailbar.jpg","associationType":"BODY","width":536,"height":323,"altText":null},"BlogTopicMessage:message:327935":{"__typename":"BlogTopicMessage","subject":"Getting to Know… Dee Workman","conversation":{"__ref":"Conversation:conversation:327935"},"id":"message:327935","revisionNum":2,"uid":327935,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n \n It’s hard to imagine many bookkeepers who have a truck licence, or who have worked in a butcher’s shop. Dee Workman certainly doesn’t fit the bookkeeper mould... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2739},"postTime":"2014-10-30T11:50:03.792+11:00","lastPublishTime":"2014-10-30T11:50:03.792+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It’s hard to imagine many bookkeepers who have a truck licence, or who have worked in a butcher’s shop. Dee Workman certainly doesn’t fit the bookkeeper mould. \n \n “I like to have goals set and once I achieve them, new ones put in place,” says Dee. “Otherwise life would be rather mundane. My husband thinks I should be a rally driver, which I think would be fun! I did the bungy jump in Queenstown which was awesome, although I forgot to take money out of my pockets and saw it fly past my head into the river.” \n \n Dee-Workman has been one of the most prolific contributors to the Community Forum in recent months, assisting hundreds of grateful Community members by sharing her fantastic knowledge and experience. “My passion is helping and assisting small businesses get the best out of their accounting software,” she says. \n \n Dee first began using MYOB software 10 years ago when working for an accounting firm in the Melbourne suburb of Werribee. After returning to her homeland of New Zealand, she worked for a local accountancy firm for 6 months and realised “there were so many businesses that needed hands-on help with their accounting programs”. \n \n “In early 2007, I started my business Keep It Simple Solutions with one solitary client. It’s just myself and I provide a variety of services, locally on site or remotely anywhere else. I provide bookkeeping, sales, consultancy, training, small business set-ups, GST processing, payroll services and everything else in between.” \n \n Dee is often first to post on the Community Forum each day, with her daily routine of logging in around 7am to check emails and the forum. “I contribute to the forum because I love helping people, and the forum also helps me find answers to some things I am stumped on. I was first drawn to it when I was stuck on an issue with a client, so posted a question, and now I spend hours on it. I keep up to date with all things MYOB through the forum.” \n \n Dee works remotely with many clients and reckons her current role is the best job she has ever had. “I love my work and the satisfaction I get out of it.” \n \n “My worst job was as a shop assistant in a butcher shop,” Dee recalls. “The butchers used to lock me in the chiller with the light out, and I didn’t like to move in case I ran into a pig’s head or fell in the pickling trough!” \n \n Dee’s advice for new AccountRight and Essentials users is “not to get really angry and frustrated when something is not working”. “Take a deep breath, write down what it is and then a couple of hours later compile a question on the forum,” she suggests. \n \n “More often than not there will be a simple answer or fix to the problem. There is so much to know and first time users are not expected to know the program inside out straight away. I am still learning a lot.” \n \n Dee recently moved to the Tasman district at the top of New Zealand’s South Island, and is looking forward to building a new house with her husband Andrew and son Oliver. \n \n One of Dee's favourite ways to spend time is participating in classic truck runs. “We have an 88 Mack Superliner which my husband drives and a 45 Ford Jailbar that I drive. \n \n \"A whole group of us meet and go to all sorts of weird and wonderful places and stay away for a night or two. Labour weekend we did a run to Greymouth and about 30 old restored trucks came along.” \n \n “I have my class 2 truck licence and am contemplating getting my class 4 truck licence. Not for any particular reason, just because it is another challenge!” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3620","kudosSumWeight":2,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzMWk3QTRBRjUxMkM5OEVFQzEw?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzM2lEMTIyQUMzRDUzREFDQzRG?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMjc5MzUtNjMzMmkwOEY0NjczOTM2QURBQTA3?revision=2\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:312919":{"__typename":"Conversation","id":"conversation:312919","topic":{"__typename":"BlogTopicMessage","uid":312919},"lastPostingActivityTime":"2014-10-01T12:27:58.139+10:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMTI5MTktNTg1M2k0RUQwMTBGM0QwMjUyRjUy?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0zMTI5MTktNTg1M2k0RUQwMTBGM0QwMjUyRjUy?revision=5","title":"Geoff Young.jpg","associationType":"BODY","width":300,"height":307,"altText":null},"BlogTopicMessage:message:312919":{"__typename":"BlogTopicMessage","subject":"Getting to Know… Geoff Young","conversation":{"__ref":"Conversation:conversation:312919"},"id":"message:312919","revisionNum":5,"uid":312919,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n \n Accountant Geoff Young might be a semi-retired septuagenarian, but he shows no signs of slowing down. Learn more about Geoff in the latest installment of our Getting to Know series... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2293},"postTime":"2014-09-18T13:34:44.558+10:00","lastPublishTime":"2014-09-18T13:50:37.518+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Accountant Geoff Young might be a semi-retired septuagenarian, but he shows no signs of slowing down. \n \n Every day Geoff rises at 4am for a very early morning coffee before answering emails and generously sharing his decades of accounting experience with users of the MYOB Community Forum. \n \n When Geoff began his remarkable career, figures were recorded in “old leather-bound ledgers” he recalls fondly. “Red for credits, black for debits…” \n \n Geoff worked in Southern Rhodesia as a Cadet for the Department of Native Affairs in the late 1950s, and would later work for insurers Royal and Sun Alliance in London during the swinging sixties. When he moved to Australia in the 1970s he worked for shipping company P&O Lines and as the State Accountant for OCAL in Fremantle. \n \n More recently, Geoff’s family ran shops in Western Australia for 20 years. “So I really have a great insight into running a successful business” – insight he has put to good use in his most recent career change. Since 2002, Geoff has had his own bookkeeping practice based in Busselton, a fast-growing coastal city south of Perth. \n \n “I tried to get a job as an accountant with some of the local accountants when we retired from our pie shop in Kirup, but to no avail. I was too old and not subservient enough!” Geoff laughs. Geoff’s son suggested he open his own bookkeeping practice, and in “a rather interesting turn of events”, Geoff soon ended up taking clients from those who had earlier turned him away. “A case of the biter bit!” \n \n Most days Geoff heads off to work around 6am, but is home by 11am to spend the rest of the day with his wife Ann. Geoff and Ann have been married for 47 years. He describes her as “a fantastic cook who greatly contributed to the successful running of their businesses”. \n \n Geoff describes his current job as the best he has ever had. “My main client is absolutely terrific,” Geoff beams. “I have been with Dave for over 12 years, he is my friend. He always has a joke for me every day. Dave installs mining camps in the Northwest of Australia. He would be the most Christian-orientated person I have ever met.” \n \n Geoff first started using MYOB software back in 2000 when returning to the world of accountancy. He says he contributes to the Community Forum because “I like to help others”. \n \n He was initially drawn by “the friendly and helpful attitude of the fellow contributors and the moderators”. “No one will ever tell you what stupid question or answer that was!” But even with his decades of experience, Geoff says he still receives benefit from reading posts every day. “I help and I learn.” \n \n Geoff strongly encourages beginners to post their questions. “Some of the seemingly naïve questions which seem a real problem for the person who posted it, may help someone who is too frightened to ask,” he says. “I was once also there myself and was asking similar questions. Never be frightened to ask a seemingly stupid question if you don’t understand something.” \n \n Geoff’s top tip for beginners is to “try to keep it simple”. “Credits and debits - money in and money out…” \n \n Passionate about his family, Geoff has three adult children. One is an officer in the RAAF who Geoff is looking forward to coming home at Christmas 2016. Geoff also enjoys public speaking, painting, reading, Geocaching, watching television, and certainly has no plans to slow down anytime soon. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3517","kudosSumWeight":2,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMTI5MTktNTg1M2k0RUQwMTBGM0QwMjUyRjUy?revision=5\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:296439":{"__typename":"Conversation","id":"conversation:296439","topic":{"__typename":"BlogTopicMessage","uid":296439},"lastPostingActivityTime":"2014-08-25T21:16:07.889+10:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yOTY0MzktNTM3M2k4NzgyMDQ1NkNDMzRENkUw?revision=4\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yOTY0MzktNTM3M2k4NzgyMDQ1NkNDMzRENkUw?revision=4","title":"Ibm407_tabulator.jpg","associationType":"BODY","width":477,"height":618,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yOTY0MzktNTM3MWk0NTgwMTY4NTZBQ0M4RTE5?revision=4\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yOTY0MzktNTM3MWk0NTgwMTY4NTZBQ0M4RTE5?revision=4","title":"ClassicRenault.jpg","associationType":"BODY","width":663,"height":547,"altText":null},"BlogTopicMessage:message:296439":{"__typename":"BlogTopicMessage","subject":"Getting to Know… Ron Boulton","conversation":{"__ref":"Conversation:conversation:296439"},"id":"message:296439","revisionNum":4,"uid":296439,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n You wouldn’t know it from his extremely helpful replies on the Community Forum, but Ron Boulton was a “very late comer” to accounting... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2120},"postTime":"2014-08-01T15:25:56.073+10:00","lastPublishTime":"2014-08-01T15:27:38.723+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" You wouldn’t know it from his extremely helpful replies on the Community Forum, but Ron Boulton was a “very late comer” to accounting. \n \n “I spent 30 years in Chemistry and Physiology at Monash University, where my role was to spend money and to leave it to others to account for it,” Ron says. \n \n His first experiences with computers involved punch cards and a lot of patience. “You’d walk half a mile to the computer centre, and drop it off for overnight processing where something the size of small truck would convert it to what seemed like half a ream of paper.” Errors resulted in a lot of “cursing and trudging” back and forth, adds Ron. \n \n Ron would later learn to program on primitive desktop computers with monochrome screens before being wowed by fancy graphical user interfaces. \n \n Ron’s big career (and life) change came around 15 years ago. “I met and later married Sarah, an accountant and MYOB CC (Certified Consultant) who had established a bookkeeping business.” \n \n “Having puddled around in MYOB without quite knowing what I was doing, I decided to learn a bit more about the accounting side of things and undertook some studies to bring me up to speed on the reasoning behind the bookkeeping.” \n \n Ron can’t remember why he decided to start contributing to the Community Forum, but now is one of the community’s most active members, posting under the username ronatbas. He’s made over 1400 informative posts, including helping countless grateful community members during the recent hectic end-of-financial year period in Australia. \n \n “Over the years I had been an occasional visitor to the forum and generally enjoyed reading the various solutions offered. It has now become one of those ‘pleasurable chores’ that often provides a chance to exercise the grey matter.” \n \n Ron is based in suburban Melbourne. He and Sarah share their home with two dogs and three adult children. \n “The dogs know it is their house, we are allowed to use it in exchange for food,” jokes Ron. “The three young adults also know it is their house, and we are allowed to use it in exchange for food and loans!” \n \n Ron’s hobbies include car restoration. “On the rare occasion that I can escape from the office or work-related issues there are couple of historical Renaults begging for attention and to get a few more k’s on their odometers”. \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2431","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yOTY0MzktNTM3M2k4NzgyMDQ1NkNDMzRENkUw?revision=4\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yOTY0MzktNTM3MWk0NTgwMTY4NTZBQ0M4RTE5?revision=4\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:260091":{"__typename":"Conversation","id":"conversation:260091","topic":{"__typename":"BlogTopicMessage","uid":260091},"lastPostingActivityTime":"2014-05-19T09:24:24.364+10:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yNjAwOTEtNDI1MWlGMzIwMjdGMzY3RDg3MkMy?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yNjAwOTEtNDI1MWlGMzIwMjdGMzY3RDg3MkMy?revision=2","title":"Renae Petersen.JPG","associationType":"BODY","width":480,"height":640,"altText":null},"BlogTopicMessage:message:260091":{"__typename":"BlogTopicMessage","subject":"Getting to Know… Renae Petersen","conversation":{"__ref":"Conversation:conversation:260091"},"id":"message:260091","revisionNum":2,"uid":260091,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" It's hard to find someone more passionate about the benefits of online accounting than Renae Petersen, aka CloudMindAcc. \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2664},"postTime":"2014-05-12T14:24:07.554+10:00","lastPublishTime":"2014-05-12T14:39:36.687+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n Renae Petersen has a passion for learning, helping others and growing small businesses. \n \n The working mum manages a team of bookkeepers and in recent months has become one of the most active new contributors to the Community Forum, making 200 posts under the username CloudMindAcc. \n \n “I contribute to the MYOB Community Forum to keep myself up to date with the changes and best solutions,” says Renae. “I found the forum a useful resource to learn how other experts deal or answer queries and often now have the answers if our bookkeepers have a similar query. \n \n “I found by reading the posts I too had the knowledge to be an expert and started helping people with their queries. I thrive on helping others and quickly found myself strangely addicted to logging in most days.” \n \n Renae was born in a small town in New Zealand but moved to Melbourne seven years ago. She now works with award-winning MYOB Partners 2 Peas Pty Ltd assisting a variety of small businesses. \n \n “I have the ability to look at the big picture but break the processes down to small pieces in order to achieve the overarching goals for businesses,” says Renae. “I have a passion for cloud accounting and assisting businesses to transform to the cloud by promoting the positive aspects: reducing time with bank feeds and the ability to work from anywhere. \n \n “I offer our clients remote assistance where possible in order to have their queries solved in a fast and timely manner. It is not a problem for me to take a call at 7pm at night if it means I can help our clients if they are stuck.” \n \n Renae loves the variety of her work, and after a long day at work and spending time with the family she is often back on the computer again at night replying to emails or browsing the Community Forum. \n \n After working in a supermarket from age 13, Renae vowed to never again work in a job that she didn’t love. “I work on the philosophy that you work in your job 40 hours a week and if you don’t enjoy getting up to go to work it is time to move along. I have managed surround myself with employers who are passionate people and strive for the best.” \n \n Renae’s first experience with MYOB software was self-taught when working with a start-up franchise business in New Zealand. Renae would later move to Australia with the business, and says the challenge of learning foreign tax and employment laws “was one of my greatest experiences”. \n \n The move to Melbourne led to meeting Pam Pitt, who Renae describes as “the ultimate MYOB expert consultant who taught me everything I know about MYOB today”. “I am privileged to work alongside the 2 Peas - Pam Pitt and Pam Madytianos. I love learning from these wonderful business women every day.” \n \n Renae’s top tips for new AccountRight users include using the “Control, Shift, F” search function and downloading the “brilliant” PayDirect mobile app. “Also, invest in a MYOB consultant to review your financials on a regular basis. It will save you money in the long run.” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3119","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yNjAwOTEtNDI1MWlGMzIwMjdGMzY3RDg3MkMy?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:221601":{"__typename":"Conversation","id":"conversation:221601","topic":{"__typename":"BlogTopicMessage","uid":221601},"lastPostingActivityTime":"2013-12-18T10:52:52.137+11:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMjE2MDEtMzM5OWk3NTMxQjQyM0Y5MUJBMzUz?revision=3\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMjE2MDEtMzM5OWk3NTMxQjQyM0Y5MUJBMzUz?revision=3","title":"GettingtoKnow3.png","associationType":"BODY","width":714,"height":128,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMjE2MDEtMzM5NWkxREQ0OUNDMzdCRjhDMTUz?revision=3\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMjE2MDEtMzM5NWkxREQ0OUNDMzdCRjhDMTUz?revision=3","title":"veterinarian_dog.png","associationType":"BODY","width":200,"height":337,"altText":null},"BlogTopicMessage:message:221601":{"__typename":"BlogTopicMessage","subject":"Getting to Know... The Doc","conversation":{"__ref":"Conversation:conversation:221601"},"id":"message:221601","revisionNum":3,"uid":221601,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n Please forgive Howard George if he doesn’t immediately reply to your Community Forum post. The Doc might have been called into emergency surgery with a neighbourhood cat. \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2838},"postTime":"2013-12-16T10:41:22.290+11:00","lastPublishTime":"2013-12-16T11:52:37.170+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n \n Please forgive Howard George if he doesn’t immediately reply to your Community Forum post. He might have been called into emergency surgery with a neighbourhood dog or cat. \n \n Known to both his four-legged and two-legged clients as The Doc, Howard works as a veterinarian in his own practice in south-west Sydney and is also an IT expert and MYOB Certified Consultant. Doc is also currently one of the most the prolific contributors to the Community Forum. \n \n “My average day is a mixture of veterinary consulting, surgery, answering questions on the MYOB Community Forum, remotely attending to MYOB client work, consulting IT and developing packages for clients,” says the multi-talented gent. “I need this mix of vet, programming and MYOB to keep alert or else I go stale and lose interest.” \n \n Doc has been using MYOB software since the early 90s. “I wanted accounting software in my vet practice. Someone mentioned MYOB, I had never heard the name, but it stuck and I’ve been using it since.” \n \n He now loves sharing his experience on the Community Forum. “I like to help. I have almost 20 years of MYOB use and over 35 years of IT experience. It is burning a hole in my brain so I’ve got to help and share. It feels good.” \n \n “The Community Forum It has everything a forum needs and more – and quick access to help for almost everything, day and night. You don’t feel alone when sharing.” \n \n Doc’s top tip to new AccountRight users is “take a big deep breath”. “You are not alone,” he says. \n \n “If it crashes, in 99% of cases it is unlikely to be bad software – it will be solvable. Write down exactly the steps that cause the crash or problem. See if you can duplicate the problem exactly. \n \n “Take another deep breath. If you are still angry, don’t write on the forum. If you are calm, write your woes on the forum – clearly and succinctly - and someone will help quickly.” \n \n Doc loves it when he does a MYOB integration project for a business and everything goes smoothly “and they are just constantly grateful”. “The nightmare scenarios are where you cannot get your foot in the door to get started, with hurdles put in your way by staff with little knowledge of systems and procedures. Very quickly you learn to walk away from these for your own sanity.” \n \n The 61-year-old Doc clearly has a unique range of skills. He also has a fascinating past. Doc grew up on a New Zealand dairy farm but left at 20 to join the Air Force. He flew for over a decade as a navigator on long-range maritime aircraft. He describes it as a “fast and furious life - exciting, tiring, and often very stressful”. He left the Air Force in 1984 to start his veterinary studies. \n \n Between jobs in the early 90s, the Doc stumbled into an even more unusual role – helping to look after 2000 racing camels for a Crown Prince in the UAE during the Gulf War. “A very, very different from life in Australia,” he says. \n \n Other interests include health and fitness and gardening. Doc is also an avid reader, with typically 3-5 books on the go at once. \n \n He’s most looking forward to continued good health for his family (his wife Christine and two adult children) as well as the chance to continue to juggle his demanding roles. \n \n “(I want to continue) to give my veterinary and MYOB clients my knowledge and help well into my seventies”, Doc says. He’s also looking forward to more “exciting new software advances in cloud computing and business use of MYOB”. “And lots of integration jobs to keep my brain from going to mush in my old age.” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3654","kudosSumWeight":5,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMjE2MDEtMzM5OWk3NTMxQjQyM0Y5MUJBMzUz?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMjE2MDEtMzM5NWkxREQ0OUNDMzdCRjhDMTUz?revision=3\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:210257":{"__typename":"Conversation","id":"conversation:210257","topic":{"__typename":"BlogTopicMessage","uid":210257},"lastPostingActivityTime":"2013-10-31T06:10:23.241+11:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzAzM2k0NUE1MTM2Q0ZCNkM2QzA4?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzAzM2k0NUE1MTM2Q0ZCNkM2QzA4?revision=1","title":"Getting to Know.png","associationType":"BODY","width":729,"height":140,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzAzNWlFNUM1RTk2REI0MDUyNDk1?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzAzNWlFNUM1RTk2REI0MDUyNDk1?revision=1","title":"TonyLane1.jpg","associationType":"BODY","width":582,"height":823,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzAzN2k1REIxODVEMjUzMEZEQjQx?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzAzN2k1REIxODVEMjUzMEZEQjQx?revision=1","title":"Manual Tricycle Permit.jpg","associationType":"BODY","width":601,"height":458,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzA0MWlEQUQ3Q0Y0ODI1OTM2NTVD?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yMTAyNTctMzA0MWlEQUQ3Q0Y0ODI1OTM2NTVD?revision=1","title":"Tony Lane 1957.jpg","associationType":"BODY","width":209,"height":242,"altText":null},"BlogTopicMessage:message:210257":{"__typename":"BlogTopicMessage","subject":"Getting to Know... Tony Lane","conversation":{"__ref":"Conversation:conversation:210257"},"id":"message:210257","revisionNum":1,"uid":210257,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n Today we kick off a new series getting to know some of our leading contributors to the Community Forum. This month it's Tony Lane, better known as Tazinx... ","introduction":"","metrics":{"__typename":"MessageMetrics","views":3823},"postTime":"2013-10-11T11:03:42.211+11:00","lastPublishTime":"2013-10-11T11:03:42.211+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n \n Tony Lane loves his cat Shelby so much she features on his Community Forum avatar and gets treated to a walk around his Tasmanian property every morning. “I accompany her or she just accompanies me,” Tony says. “We take turns at being leader.” \n \n “I never thought I’d end up being a ‘cat person’,” Tony confesses. But spend any amount of time with Tony and you quickly realise he is a ‘people person’ – someone who dedicates much of his time selflessly helping others. \n \n Tony has been one of the leading contributors on the MYOB Community Forum in the past few years. He is approaching an astonishing 2000 posts, and last month alone posted 90 helpful messages. His comprehensive answers, often accompanied by carefully annotated screenshots, would have assisted many thousands of grateful MYOB users since he joined the online community in January 2011. \n \n “It keeps my mind active and alert and satisfies my willingness to help others,” Tony humbly says of his significant contribution to the MYOB Community. \n \n Tony’s Tazinx username stems from his time selling printer cartridges – a contraction of his beloved state of Tasmania and inks. He also had another username that he retired after 666 posts – an indication of his wry sense of humour. \n \n Now semi-retired, Tony started his working life at the tender age of 12 at a Sydney delicatessen and left school at 14 after completing the equivalent of Year 10. His worst job was changing kerosene lamps for the NSW Railways. \n \n “You’d leave with lamps that had been lit for over an hour in the lamp room, on a manual rail tricycle, travel to each signal, climb the ladder with a lighted lamp, remove the spent existing one and replace it with a lighted one.” Frustratingly, the replacement lamp would often immediately go out the second it was fitted into its new home. “For someone afraid of heights in the first place, the whole thing was daunting, particularly when the flame went out and the wick had to be relit.” \n \n Fortunately, the man known affectionately as “Tassie Tony” in MYOB circles later got to perform work for the railways much more suited to his capabilities and intellect, including accounting, station management and safe train working. He would later move to the NSW Public Service before spending many years working on database management systems. In 2005 he became a bookkeeper and BAS agent in Ulverstone on the north-west coast of Tasmania. \n \n Tony’s volunteer work has included roles in Rotary, Apex, railway groups and other community organisations. In addition to “helping others”, his eclectic list of hobbies includes gardening, historic railways, ship, machinery, SQL programming and MYOB form customisation. \n \n Tony says much of his vast knowledge of MYOB software is self-taught. “Most of what I’ve learnt and practised about with MYOB has been sourced from the Community Forum in balance with my own life experiences with earlier training, coupled with past manual and computerised financial systems, plus some common sense.” \n \n His advice for new AccountRight users is “don’t be afraid to get your finger pads dirty”. 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