Pay bills issue
Hello. We have identified an issue with Pay Bills and Prepare Electronic Payments. Multiple instances for us. We entered Pay Bills, selected the supplier. Selected a single invoice to pay. Ticked Electronic Payment, applied the full amount to be paid and Record. Everything looks normal. Same invoice, double paid, showing 2 separate lines The ABA was loaded to the bank and it was paid. The double payment sits within a large batch of payments. It is impossible to identify unless each payment is cross checked against the physical invoices Attached are screen shots of various reports that highlight the issue for one of our examples. Our issue seems similar to these issues raised: Duplicate Payment: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Duplicate-Payment/td-p/634616 Payments into system are double recording on same invoice: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Payments-into-system-are-double-recording-on-same-invoice/td-p/750409 We feel this is a glitch with MYOB but we'd be happy for someone to advise us of our processing error.
Can't repeat an electronic payment
Hello guys, First, I want to let you know that I am new in a company and I don't have still many experience, but I have the attitude for learn! So, I was doing reconciliation and it looks like the electronic payment of a payroll has been deleted, but not the payroll transaction. The transaction doesn't appear on the reconciliation, but in the bank statement. When I have checked the payroll transaction journal, I can find it, but I can't find it when I check in the Electronic Payments. Is there any possibility to repeat the electronic payment with the same transactions? Thank you very much in advance and warm regards, FranciscoSolved1.7KViews0likes8Comments