Can't repeat an electronic payment
Hello guys,
First, I want to let you know that I am new in a company and I don't have still many experience, but I have the attitude for learn! So, I was doing reconciliation and it looks like the electronic payment of a payroll has been deleted, but not the payroll transaction. The transaction doesn't appear on the reconciliation, but in the bank statement. When I have checked the payroll transaction journal, I can find it, but I can't find it when I check in the Electronic Payments.
Is there any possibility to repeat the electronic payment with the same transactions?
Thank you very much in advance and warm regards,
Francisco
Hi FranciscoJZR
You've got a couple of options to transfer that amount to the bank account:
- delete the Prepare electronic payment transaction and reprocess with the Pay From Account as the bank account
- Record a Transfer Money, Transfer Money From account is the bank account and Transfer Money To is the electronic clearing account
Transfer Money is found in the Accounts command centre and is used when you need to transfer amounts between your own bank accounts/credit cards or clearing accounts.
Please let me know how you go with this.
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