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22 Topics

Reports export to excel unresponsive
Hi Support After doing some filters on the report we are unable export to excel for the report. Office 2021 Error message 2023-10-11 11:27:00.2660,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName) 2023-10-11 11:27:38.4480,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName) 2023-10-11 11:27:47.5837,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName)
jorge
12 months ago Place AccountRight: Import/Export & Integrations
224Views
0likes
1Comment
Blank Customer Sales and Sales Detail Report - Cloud Version
Hi there, Do anyone encounter blank report on customer sales & customer (details) sales report. I dont have filters and have been revisiting this report on different occassion (so is not the timeout or overnight error per se) No error message. Sales register load fine, Desktop app version works fine. Would be great to have this resolved as I do work mostly via web. Looking forward to a solution :) Thanks!
MW2022
2 years ago Place AccountRight: Sales and Purchases
302Views
0likes
5Comments
Customer Reports - Error Generating "The dots don't join up right now" HELP!
ARGH! I seem unable to generate any customer specific reports e.g. Customer Invoice Report. Trying to generate for the YE 2023 - so not going back to when I first migrated from the "old" MYOB to the cloud! Not happy as this is a report I want to be able to generate for each of our key customers at year end Has anyone else experienced?
Solved
JoGirl
2 years ago Place MYOB Business: Reports
851Views
0likes
9Comments
No User ID on General Journal report
Further to this post,https://community.myob.com/t5/AccountRight-Getting-started/Journal-report-not-showing-user-ID/m-p/722427 Why is User ID selectable as a filter, and the column available to be shown if it doesn't actually work. I'm trying to monitor the transactions of a new employee and the security audit report doesn't allow me to add enough information to do this without physically clicking into EVERY transaction. I can set up the general journal report with these headings which would be perfect, except that even when I apply the additional filter of that person's user ID, I see every transaction modified by all staff. Is there another way to do this? MYOB took away filters and fields from other reports I used to use, so why leave these on this report if they no longer function as intended? I am fairly certain I used to use the General Journal report in this way at a previous job - in fact, I'm pretty sure it was MYOB support staff who told me about in the first place. Yet another gripe to add to the growing list.
H-TS
2 years ago Place AccountRight: Reports
306Views
0likes
3Comments
Restrict access to Analyse Inventory (Detail) report via Item Information window
Hi, I have disabled access to all reports for some users, but they are still able to access the Analyse Inventory report via the item information window. The arrows next to committed, on order and available, should not be accessible, they were able to be disabled in AR19 if the function of "Analyse inventory" was disabled for the user. The fact that access is restricted when you try to click on the arrows next to quantity on hand and current value makes me feel like this is an oversight.
Spikedog
2 years ago Place AccountRight: Sales and Purchases
438Views
0likes
3Comments
Bill details in general ledger and bulk payment report
Hi there, I am new to MYOB and hopefully I could get more clarity instead of just searching the forum and self-interpreting the solution by myself, and if anyone could share a sample or screenshot on the reporting format (if there is more detailed training modules or videos available too?) 1. When entering the purchases/bill in the purchase register - we have split the items line by line per invoice/bill - can such line item display in the general ledger as well - when Detailed GL entries is generated? (at the moment we are keeping a separate manual spreadesheet). 2. Banking Report - is there a report that we could generate that includes supplier information and all the bill details (not itemize) - number and total etc prior to or post aba file is generated? In order for bank approval to review the aba file loaded against all the supplier information. Thanks in advance
MW2022
3 years ago Place AccountRight: Sales and Purchases
439Views
0likes
1Comment
GST Summary (Cash) Report - Times Out
anyone else having problems getting GST Summary (Cash) Report up, it Times Out my end. I had this problem Dec 2019 then an upgrade fixed the problem & now here we go again, just can't get it up. All other reports I need for the Accountant are fine, no problem, gut the GST Summary - Cash Report. Cheers
Solved
bamma
4 years ago Place AccountRight: Reports
2KViews
0likes
21Comments
Inventory Report - Showing Inactive Items
Hi, I find it extremely painful to run an inventory report and having 1000s of inactive items showing up. Is there a way to stop this from happening please? thank you Naj
Solved
Naj
5 years ago Place AccountRight: Inventory and Multi Currency
832Views
0likes
1Comment
Reconciliation Reports [Detailed] with Cleared Cheques
Hello, I was running some reconciliation reports from the Reports>Banking>Reconciliation Report section and noticed that these reports only show the outstanding amounts and not the cleared cheques like the report that is accessible when the account is reconciled (when you click reconcile, a window pops up and gives the option to print the report or reconcile). Is there anywhere I can run a detailed report without having to undo the reconciilatons and redo them? Thank you.
Solved
DominiqueK
5 years ago Place AccountRight: Banking
856Views
0likes
1Comment
profit and loss reportas
We work on a cash basis. When we run the Profit and Loss (Cash) Report - some of the figures do not match the figures on Profit and Loss (With Last Year) and Profit and Loss statement reports? Can you please explain why this is? Which are the correct profit and loss reports to work from on a cash accounting system? thank you for you help/ Kind Regards Michele
Solved
Kinda-Mindi
5 years ago Place AccountRight: Reports
749Views
0likes
2Comments