🟣 CA FAQ — I've rolled over Reporter, where have my reports gone?
If you have rolled over a client in AE Reporter to the latest financial year, you may encounter a blank Reports list. 🔍🧐 Don't panic! This is because Reporter has been rolled over, but you haven't (yet) installed the master reports for that financial year. To resolve this, you'll need to update Reporter to the latest version: Head over to, and sign into https://www.my.myob.com.au/ (AU) or https://www.my.myob.co.nz/ (NZ) Hover over My Products, click Downloads Select MYOB Reporter MAS / MYOB Reporter Accounts (AU) or MYOB Reporter (NZ) from the drop-down Product list Download the latest update (as of writing, this would be 3.5.8 — AU or 3.5.5 — NZ) Run the update per the Install guide (AU / NZ) This will place down the latest master reports on to your system, and you're good to go! 🥳 You can read more about this here: Reports missing from AE Reporter 🟣 Bonus: Please ensure you are selecting the correct Install and Database file paths when running the installation. The setup wizard may not default to the correct locations. These are commonly the Tax or Sol64 folders (Install), and the S6Client folder (Database), but always double-check. Happy reporting! 📝 Scott Client Accounting MYOB
