Banking: Emailing Receipt option
It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper. (The email remittance feature works great so why not have an email receipts option too.) Thanks110KViews587likes358CommentsEmail: Ability to set senders email address for Outlook
Hi, the fact that Myobautomatically uses Default emailaccount in Outlook is totally wrong move. Lets say that we have 5 email account in OUTLOOK, default is FRED@ and the one that I need to use for Invoicing is ADMIN@. I am sending invoice via MYOB that will automatically use FRED@ in my Outlook. Does that make any sense? NO. It does not. How hard would that be to configure MYOB to be able to set whatever account in my OUTLOOK will be the MYOB account? I know that your answer is going to be this: You can set default ADMIN@ and when you use OUTLOOK without MYOB, you can choose your account FRED@ manually. This would be veryunproductive and very hard to manage. The reason why you have to make the feature ,, CHOOSE OUTLOOK EMAIL ACCOUNT,, available is that people can use appropriate outlook email account with different email signatures. 99.99% companies havemultiple emails. Please let me know what you think....:-) Have a good day Fred "Outlook Email Default for MYOB"28KViews123likes35CommentsRemittance Advice: Separate email address
As email is coming more into play, companies are wanting EFT Remittance advice sent direct to accounts and orders sent direct to sales. Are more email addressesable to be added. Or can this already be done without having to change the address each time. "Add ability to send to multiple email addresses at once from inside MYOB software"32KViews104likes38CommentsSales: Email received confirmation
Client suggestion I have another suggestion that has caused us a few hiccups. When you send an invoice via email you have no way of knowing if it got to them. I guess what I mean is, if the email address has been entered imperfectly then there is no "Mail Delivery Error" or similar to let you know. And as most clients dont reply saying they've received an invoice, you just assume they have until they havent paid, and you resend and same happens. We have had 3 instances now, one a typo on my part, another someone texted their email address incorrectly (so my several times rechecking didnt help), and another went to someone's old address that they have an autoreply on but we didnt receive it. I'm sure it's unlucky we've had so many, but I imagine it must happen to others occassionally as well. I wonder if you could add it to the "feedback" list? "Email received confirmation please?"14KViews71likes18CommentsSales: Email message character limit increase
Being limited to approximately 256 characters for invoice and statement Email Message text is not friendly. I would like to include a lot more detail in the Email message area for statements and invoices. 1000+ characters would be nice. Another feature that would be nice would be to have; 30 day, 60 day and 90 day Email statement templates (email message content). i.e. when performing a statement run if you have a 30 day, 60 day and 90 daytemplate in the system, any clients with monies outstanding in the 90 day column automatically receives the 90 day email template, people with monies over 60 and under 90 get the 60 day email template etc.Obviously the 90 day template would be informing the client that we are about start getting verynasty. 60 day template would signify that we are terminating services, and30 day template would be requesting that the account be paid promptly. "Email message content + Email statement templates"18KViews67likes29CommentsSales: Email Packing Slip
Hi. We try and minimise the amout of paper we use in the office. It would be really great if I can email packing slips to the guys in the warehouse rather than just being able to print them. I am currently printing them to a PDF writer and then manually attaching them to an email. A one step process in AccountRight Plus 2012.9 would make things so much easier. Thanks, Jo "Ability to Email Packing Slip"10KViews30likes16CommentsSales: Email - Select from different email common templates
I would like to be able to select from a number of different pre-saved email templates when sending invoices. I often re-send overdue invoices to customers as a reminder - it would be nice if I could select an 'overdue invoice' template for the email when doing so, rather than needing to re-enter the message text every time I do this. The current behavior allows only one template, which I find rather restrictive. "Multiple email templates for invoices"3.1KViews15likes4CommentsEmail: SMTP servers to email
At the moment, my understanding is that MYOB relies on MAPI to send e'mails and if you are using an e'mail that does not use MAPI API's you have to save reports as, say PDF, and manually send by e'mail. As a user who chooses not to use Outlook for various reasons, I set up the MAPI settings in Windows Control Panel, but still MYOB does not send my e'mails. Could someone please explain why MYOB will not allow me to enter my SMTP settings and connect to my mail server with alternative APIs - such as the CDO set? Supporting only MAPI appears to be very restrictive to users who need to use software other than Outlook and must create more support calls than is necessary - not to mention unhappy users. Thanks. "Please can we use SMTP servers to send e'mails from MYOB"17KViews15likes18CommentsEmail: Read Receipts
We are running AccountRight Premier and our email programme is Microsoft Outlook 2010. We often email purchase orders to suppliers, and invoices to customers. Is there any way to generate a Read Receipt to let me know that the recipient of the sent email has read the email? Even if I set this up as default in Microsoft Outlook 2010 settings, it does not generate a Read Receipt if I email through MYOB. We are sure that there would be numerous other people that would benefit from this change, if it can be made. "Email Read Receipts"9.6KViews11likes14CommentsEmail: Compose email in Outlook but don't send yet
Please add an option in MYOB AccountRight Live (and any other versions) to disable automatic sending of emails in Outlook. I believe it would be very benefitial for users to be able to change/customize the contents of the email in Oultlook prior to hitting the send button. This would allow the user to select a custom signature (other than the default one), attach other files easily, add CC and BCC's to the email or other contacts stored in Outlook, and send a proper nice looking HTMLmessage. I currently have a workaround for this using an Outlook VBA script, but I believe this should be an inbuilt option.3.4KViews9likes1Comment