Sales: Notes to customer increase character limit
Hi, Would it be possible to have more room available in the notes section? I run a Mechanical workshop and some of the "stories" I need to write about the work carried out is long winded. I'd like more room to be able to have the complete write up on the customers invoice instead of attaching a seperate piece of paper to their invoice. Your consideration is much appreciated. Chris "More room"
Online Payments: Credit Card Surcharge
Can there be a check box added that willautomatically add the fee's associated with Pay Direct Online to the invoice if i choose to pass them on. Once checked it should add a disclaimer to the invoice that a 2.2% + 0.25 cent transaction fee applies to all payments processed through this service. Then when thecustomer selects view invoice they should be presented with 2 options: firstly - print and pay (direct debit/cheque) the normal invoice amount secondly - a pay now button that has the service charges added, which should also clearly state they are MYOB charges. The pay now button would need toautomatically generate an updated or a standalone invoice for the transaction fee's "PayDirect Online"
Sales: Discount column
I agree with the other users who have asked for a discount column (in both invoices and expenses). It was the one feature that almost convinced me not to switch from AccountEdge to LiveAccounts. Also, the fact that price fields are limited to 2 decimal points now means that when the total GST inclusive price shows up, it is often incorrect. For example, if an itemsells for$3.50 including GST, it is set up in the item list as having a price of $3.18 excluding GST, but then when entering an invoice, say somebody bought10 of this item, the total price including GST comes out at $34.98, not $35. A fix would be either to increase the number of decimal places or to allow a GST inclusive option in the item details. This is wasting a lot of time for me. "Discount column... PLEASE!"Invoices: Include payment option field
Hi there, I am sure alot of people would agree that entering multiple invoices is a tedious job. I would really like to see and enter payment colomn from the actual invoice page. Much like when you enter payments from the same person, you can enter multiple invoices. See below where the arrow is, why can we not have a box that we can put the amount t system "Suggestion for entering invoices"
Take payments: Include cash rounding option for invoice amounts
Will there be an automatic rounding feature in the future with liveaccounts invoicing. It would be handy if when you went to customer payment if you could check a box for cash and it would automatically round the amount. At the very least invoices need to be able to be amended without deleting payments and at times multiple down payments on the one invoice. ie - a customer has been invoiced $2,323.26 and pays the amount off over a month using a credit/debit card and then their last payment is cash you have to go back, unreconcile the previous payments, delete the payments, amend the invoice to include rounding ANDthen go back entering all the payments for the right dates, reconciling a vast number of eftpos transactions that had to be unreconciled to allow this particular customers payments to be unreconciled etc all over $0.01. Seems ridiculous!!!!! "LiveAccounts Rounding"
Sales: Send invoice with an external attachment
I am really embracing Live Accounts, i am actually enjoying my MYOB again. I would love it if i could send my invoice email with attachments, at this stage the customisation of the invoices is no where near what i need, but if i could add the excel PDF included as an attachment, i could send the basic invoice from MYOB with all the included ionformation inside. Just a thought. Troy "Send invoice email with attachments"
Contacts: Individual customer type
We are in the trial stage of MYOB Live, we have two issues that may steer us away from the program. We are a lawnmowing & garden kerbing business, with a fairly even split of business and individual clients. When creating a contact for an individual, we can see that we have to put the client name in the business name field - dilemma is, if we put say Andrea Zappia in, it will appear correctly on the invoice, but will be listed under A in all of our reports - on the flip side, if we create as Zappia, Andrea then it will list correctly in our reports under Z, but will appear on the invoice as Zappia, Andrea, which we feel looks unprofessional. Can we see the facility of Individual customers being created? Secondly; a majority of our clients have a different billing to shipping address; in particular we have customers who own rental properties, and both addresses need to be reflected on the invoices; similarly business clients with more than one site whom we service. Presently only the billing address appears on the invoice and the only way the shipping address can be inserted is to manually insert in the notes section of each invoice; with approximately 120 clients this is a big negative. So could we see the auto insertion of a shipping address on the invoices as is done in other MYOB products. Look forward to your response. Helen "Creating Customers - Individuals & Inserting Shipping Address onto invoices"Sales: Add customer from Invoice window
Hi, While creating an invoice, if you select the option to add a new customer, the system defaults to Business customers and does not allow you to change the customer to an Individual. For my client who deals mainly with individuals, this is very time consuming and frustrating. Could you please add this to the list of fixes for Essentials. Thanks, Alan "Need to be able to add new individual customers during invoicing"
