Great News! Extended Hours for EOFY Support!
Hey everyone, We know the End of Financial Year (EOFY) can be a busy time, and we want to make sure you have all the support you need! For those who might not have heard, we've extended our opening hours to give you even more flexibility during this period. That's right, we're open longer to help you with any last-minute queries, support requests, or assistance with installation of the new 2025.0 update! From the 28th of June to the 20th of July we are open Mon-Sun. Please see below for our contact hours for phone and chat during these dates: Phone: Mon-Friday 9am-5pm Sat-Sun 9am-5pm Chat: Mon-Friday 9am-7pm Sat-Sun 9am-5pm You can find all our updated contact details and extended hours on our Contact Us page or you can access our new chat bot MOCA via MYOB Practice or now from within AE/AO with the new 2025.0 update! Please visit this page on how to chat with us via MYOB Practice. Wishing you a smooth and successful EOFY! Cheers, Aiden from MYOBRedesigned interface for all tax returns!
Hello everyone! The latest update to MYOB Practice Compliance improves how information is displayed across all forms, schedules, and worksheets. Combining three key layout enhancements: Wider form widths: Forms are now centred with a fixed width, reducing unused space and presenting data in a cleaner, more balanced view. More fields on screens: Repeating fields are displayed side by side in a table-style layout, rather than all stacked vertically, allowing more information to be visible on one screen. Additional visual adjustments : Field alignment, spacing, and visual separators are now consistent across components, with clearer Yes/No buttons and improved hover states. These changes make forms easier to see, scan, and move through, reducing scrolling and helping you stay focused from start to finish.
Get Started with MYOB Practice Compliance and Prepare Tax Returns Online
Hello everyone. We’ve linked our guides to preparing different tax returns on MYOB Practice Compliance online to help you get started. Check them out below. Click below on the tax return you are preparing: Individual tax return Company tax return Partnership and trust tax return For more information including different tax workpapers and schedules, check out this page. Hope this helps. Feel free to reach out or make another post if you have any further questions! Cheers, Amanda.
MYOB Practice Tax - Slow & Laggy
Have just started using MYOB Practice Tax and have done a couple of individual returns in it and I am ready to throw my computer across the room with how slow & laggy it is doing a return online. I start typing something into a schedule and it then slowly one letter by one letter appears on the screen. If I have made a mistake I then have to wait for what I have typed to slowly scroll across the screen and can then watch as it slowly deletes letter by letter. Then if I want to move to the next box I need there is a 5-10 second delay before I can type anything. Trying to use a drop down menu is another 5-10 second delay for the drop down items to show up so I can select something It is driving me mad. Is anyone else having problems with it being stupidly slow or is it a problem at my end. As we have superfast internet I don't see how it could be a problem at my end. It is taking me half an hour to process an individual tax return (mainly due to having to wait between every single thing I do for MYOB to catch up) that would normally take 10 minutes tops if that.
