Pay Run / Payroll not recording at all
Dear Moderator We have recently come across an issue where our pay run will consistintally not record at all. We are running version 2019.2.1 and we are operating in the cloud version. We process our pay run then when we click Record it appears to go through however it does not appear in the Transaction Journal as being processed and the payments dont appear in Prepare Electronic Payments. We have batches of 20+ employees grouped together normally and these are all not going through. We have tested smaller batches and currently we are only able process a few by doing a maximum amount of 4. We have aproximately 50 employees so this is not ideal to be breaking them down into small batches and wasting time when they don't go through at all. Can this please be patched ASAP. There will be businesses that are bigger than ours that will have major issues as a result of this glitch. Thank you for your assistance in this matter,Solved1.4KViews0likes2Comments
