Customized form not printing
Hi, Sorry to bother you but I have a bit of a weird issue on Myob Cloud with regards to a Customized form having some very weird issues printing. We have one machine that connects like all the others to the cloud file, that has major issues with printing any customized forms and/or editing them. When we print any customized form from the Myob file (on one machine), it's massive in size (seen by preview before printing), which the new printer seems to be rejecting. This computer could print to the old printer. (There are no settings on any driver that I can find at the moment for his new printer that force the document to fit the items to the page.) We've exported the form from a computer which can open the “said” form without issues (and also print it and it works fine) to this machine and the new imported working form still does the same on this machine. We've also tested printing the Myob generic form one, on this machine which does still show as an a4 page which works fine. If we “save as” the generic one which does work without making any changes to it, it saves to the system like the other forms which then has masses and masses of space and then does not print again. At the point we're grasping at straws and just can't understand why Myob is causing such massive space in the forms on his machine but no one else's. This machine does have a very large monitor but I'm sure that couldn’t be pulling anything in via myob with regard to page sizes etc. We've removed and also re-installed Myob which hasn’t helped and changed the printer driver to others which hasn’t worked. (the Microsoft IPP class driver got the closest to printing something out but it was all garbage). Wondering if you had any ideas on anything that you may have seen similar to this maybe? I can only assume it was working fine on his machine previously due to the older printer being able to maybe shrink pages to fit 100% of page printing to. Regards, GavinSolved
