Sales customer deposit non-refundable
We are not sure how this happened, BUT a payment was allocated to an order, when it was converted to an invoice (as is the normal process on a daily basis) a payment was transferred from the "Customer Deposit" liability account and the payment now sits in our UNdeposited funds. There was NO payment made as all our Meals on Wheels payments are bulk Direct Debit transactions, but the amount cannot be deleted. When we tried the suggested "fix" the amount was still in undeposited funds. Please help - I am time poor and can't work our the best fix :(Solved1.1KViews0likes5Comments