Payment options - Direct Debit
Hey Solmates! Posting this on behalf of a few of you who've asked for the same thing, and we want to hear from the whole crew. Direct debit We've heard from our Solmates that offer subscriptions or ongoing services where you bill the same amount regularly (think weekly, fortnightly, or monthly), that having direct debit would slash your admin, smooth out your cash flow, and cut down on missed or late payments. This would be a game-changer if you: Run subscription-style gigs or ongoing retainers Invoice the same customers the same amount on a regular schedule Want to ditch chasing invoices and manual payments We want your two cents: Would you use direct debit in Solo for your customers? How often do you charge the same amount (weekly, fortnightly, monthly)? Does the amount always stay the same, or should it sometimes change? Any must-have features? (Customer authorisation, notifications, pause/skip payments, etc.) Cast your vote and drop your thoughts below, the more we know, the better we can shape Solo for you!17Views1like0CommentsHot Tip: Using Units Like a Pro
Do you charge by the hour? Sell multiple units of the same item? Heads up: you don’t need a new saved item for every scenario. If you tried to cover 1 hour, 2 hours, 2.5 hours, 3 hours… that items list could get real long, real fast Here's how you do it: Step 1 Save your item with a single unit price and tell Solo how it’s measured - hours, sessions, pieces, boxes, vibes (okay, maybe not vibes, but you get the idea!). It's completely customisable to your business, so the options are endless! Step 2 Add it to your invoice, tap the box with the number of units, adjust as needed, and boom! Solo does the math for you. Need to go granular? Units aren't always nice and round, maybe you worked 1.25 hours, or sold 8.47 meters of fabric. No problem! Solo's got you covered, so decimals are fine and dandy! Less clutter. Less effort. More getting paid78Views2likes0CommentsInvoice overpaid
My client overpaid and invoice that I’ve already put through as paid. I’m not able to match the invoice with the payment as the payment exceeds the invoice amount. I often have clients pay a tip. I’m a cleaner. Please help. Do I need to refund the invoice and redo or? Hope this makes sense 😊Solved121Views0likes1Comment