LOGIN DENIED-BACKUP IN PROGRESS

[deasey]

Unable to login to Account Right due to Backup in Progress message. 

Its payday of course and we can't access program.

[Hannah_V]

Hi, @deasey thank you for reaching out!

I apologize for the inconvenience. No worries, I can help you with this issue.

To further assist you, can you please send me a private message with the following information:

• Serial Number
• First and Last Name
• Company Name

Regards,

Hannah 

[Doreen_P]

Hi @deasey 

I would like to follow up the requested details to further assist you with your concern. If you are still experiencing the issue, please don't hesitate to reply or send
us a private message and we'll be happy to assist.

Best regards,

Doreen