wrong payg

[BAW3218]

i processed the staffs pay today and for one of the staff their payg was incorrect but all the rest were right. does anyone know why this has happened ??

[gavin12345]

Hi @BAW3218 

Most likely due to an incorrect setting in your MYOB file. When calculating PAYG the outcome depends on what tax table the user is attached to, what payroll categories are used and whether they are set as exempt from PAYG or not, what pay frequency they are on, etc. For example if the employee has a student loan, the repayment thresholds have changed as at 1 July and this employee may now be required to make extra repayments, or may no longer need to make repayments.

If you want a more meaningful response you will need to provide more information, including the amounts and why you think the PAYG is wrong. What are you comparing it against?

Regards

Gavin

[BAW3218]

Hi Gavin,

Thank you for your responce. It has only happened this week and to only one employee. I am comparing it to all the other weeks of payroll that i have done and NAT 1005 weekly tax table. I have not changed any settings and the employee dosent have loans etc

[CloverQ]

Hi @BAW3218 

I'm wondering have you since found the cause? 

If not, I'd suggest please first double check that the correct tax tables are used: go to Setup > General Payroll Information, is the tax table revision date current? If not, please update to the latest version of AccountRight. 

If the tax table is current, I'd suggest using ATO's tax withheld calculator to run the figures for this employee, then compare to the figure in AccountRight. 

Please feel free to let us know how you go.