gavin12345
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Re: Inventory discrepancies
Hi HethBennett Thanks for the images - these show for this transaction you used the method as outlined by MYOB in the earlier link. My concern was based on the images for PO 00003554. In this image the invoice total does not include the landed costs, so I can only assume you edited this PO to remove the reference to Land Cost. Whereas you screenshot of PO 0003714 does show the Landed Cost Item. Regards GavinRe: Inventory discrepancies
Hi HethBennett Thanks for explaining about the value difference. Can I ask, how exactly do you process this workaround/adjustment - a screenshot would be best. From the images provided, you don't seem to be using the approach advocated by MYOB here. Just wanted to check that the work-around is not the cause of the on hand discrepancy. Regards GavinRe: Accounting Right v19 is stuck in read-only
Hi Davina Read-only is possibly due to your access level within the file. If you are signing is as Administrator, you should have full permissions. If signing in as another user, your permissions are set by the Administrator and you may not have permission to process that type of transaction. Regards Gavin25Views0likes3CommentsRe: To export the Excel out put
Hi Susantha Sounds like you need to re-install v19.5 on this computer. During the install process, MYOB includes 2 files that handle the link between MYOB and Excel and Word etc. These files seem to be missing on this computer, however are present on the other computer. Regards Gavin18Views0likes1CommentRe: Accounting Right v19 is stuck in read-only
Hi Davina Your comments are a little confusing - what exactly do you mean by 'After finally getting my file confirmed and activated I now can't get it out of read-only' After entering a 12 character Confirmation Code, did you receive a 'Congratulations...' message? If yes, the file should no longer be read-only. Perhaps attached a screenshot of the Setup > Company Information > License screen Regards Gavin27Views0likes5CommentsRe: Cloud MYOB file slow - purging of Data
Hi LDOG There is no doubt that performance in AR2024 drops as the file gets larger, esp report generation. As with earlier versions of MYOB (eg v19), you can save a pre-purge copy of your MYOB file and make it read-only and use it when you need to look up a transaction that had been purged. If your MYOB file is help online, you can keep the read-only copy in your local library - ensure you give it a clear file name and change the Company Name under Setup > Preferences, making it clear this is NOT the live file. If working on the online file, you can open another instance of AR2024 and open the local read-only copy to look up what you need. However unlike earlier versions of MYOB (eg v19) AR2024 does NOT have a purge function. The only way to reduce the file size is to purge old transactions, and the only way to do this at present is by using MYOX Services - they have software that purges old transaction data. This reduces the file size and improves performance. Regards GavinRe: Inventory discrepancies
Hi HethBennett Using MYOB to manage inventory is anything but simple. There are so many settings that affect the accuracy. Internal procedures need to be robust and strictly followed by all staff. Regular checking and reconciliation of the Inventory Value Reconciliation report is a must. If discrepancies keep occurring, it is important to isolate, identify and resolve. On top of all this, the inventory module within AR2024 has more bugs in it than any other module. Many have been fixed. Many remain unfixed. Users continually ask MYOB to 'run a script' to fix known bugs. There is nothing in your attachments that can explain any discrepancy on the on hand count for this Item. The explanation given by the moderator is 'odd' given the first sentence is exactly what you are supposed to do and this should not give rise to any hiccups. If the inventory accuracy is important, I suggest you get someone who specialised in MYOB inventory to check your settings and procedures to help identify the cause. Best to sort this before it becomes too messy. Using Receive Items itself is not the problem. How you use it might be. For example creating a new purchase instead of converting the existing Order will affect on hand count. The accuracy of On Hand count can be affected by many other factors, eg settings, staff using wrong Item Number on Invoice, staff picking the wrong item, delivery count incorrect, theft etc etc. Do you use Autobuild? The accuracy of the value is usually affected by settings, incorrect adjustments or bugs. For example do you know why the original Order showed $1685.80 as the cost for this item, yet the Item Transaction shows $1,837.85? If you don't have a MYOB consultant who specialises in Inventory, try MYOX Services - they should be able to review the file and advise how to fix the issue. Regards GavinRe: Professional Invoices crashing in MYOB Accounting 2024.11
Hi MCSydney Crash is likely due a corruption in the data file caused by a bug. On the affected line AR2024 encounters an unexpected situation, it might relate to the Card you are using or the Account. When trying to update the monthly total for that card or account, it looks for the records to update, however instead of finding one, it finds 2, gets confused and crashes. The file will need to be repaired. Sometimes MYOB can do this via a script, or by accessing your file via the back end. The diagnostic report should point them in the right direction. Regards Gavin24Views0likes0CommentsRe: Rollover / Retained Earnings Issue
Hi Cassie81 Yes, sometimes when rolling a FY in AR202x, a glitch causes MYOB to either record a one sided transaction only, or a 2 sided transactions however the DR doesn't match the CR. The file will need to be repaired by MYOB (should be free as caused by their software - all accounting software should be a 'double entry' system) or by others such asMYOX Services (who will be quicker but would charge a fee). Regards Gavin19Views0likes0Comments