gavin12345
Ultimate User
Joined 13 years ago
User Profile
User Widgets
Contributions
Re: MYOB offline being phased out
Hi, Grandma8670 wrote: 'MYOB has a hard coded internal expiry date and it can instantly change the system to read only. The real fix apparently is to use an offline PC with no internet and with the Windows clock wound back and probably, as you said, using v 2026.4. You'd want to use a PC that doesn't matter if you break it. Whether that's a true fix I don't know. But logically, I don't think MYOB's IT team would be phased by someone typing bak or disabled on an update file. MYOB would have covered all possible scenarios' I personally would not recommend following any suggestion/post that advocates changing your system clock or needing to disconnect from the internet, in order to use MYOB, any version. Changing your system date can lead to a number of problems with other software, as well as blocking you from accessing many websites. Date based digital certificates are used all over the place now. There are much simpler methods, and as long as they are implemented correctly, you can continue to use AR2026.5 SE or AR2026.4 offline as long as you like, provided you have a perpetual licence. With no risk to your computer. For those not familiar with the procedure, better to pay a small fee to a specialist to get it done properly, will save you a lot of time and angst down the track. About confirmation, the requirement to confirm your MYOB file (any version) is hard coded in the software. And yes, each company file has an 'expiry' date. This expiry date is extended each time the file is confirmed. Confirmation currently happens once every 12 months, so being able to access your file today is no guarantee you will be able to access it in 6 months. FYI - if a company file has been upgraded to AR2026.5 (online or offline) it can be changed back to a AR2026.4 company file by a specialist - without any loss of data. And an online AR2026.5 file can be retrieved for offline use in either AR2026.5 SE or AR2026.4 - without loss of data. These options are not something MYOB would do for you. Email me if you would like further information. Regards Gavin [email protected]10Views1like0CommentsRe: Retained Earnings
Hi Mike0926 This is more common that you would think. Caused by bugs in software. AR2026 allows adjustments to prior year, however the adjustment might not flow through to all places. There are possibly other triggers as well. The file will need to be repaired. The self-fix suggestions won't work here. MYOB should repair for free, however support seems extremely difficult to get through to. Perhaps lodge a ticket in at myaccount.myob.com - although many are reporting waiting weeks. MYOX Services can also repair the file, MYOB repair should be free, MYOX Services would involve a fee. Contact them for more info if interested. Regards Gavin23Views0likes0CommentsRe: MYOB Backups
Maintain the rage! MYOB may change their mind on this, though I personally think this is unlikely, esp if you understood why MYOB is doing this. A few things to consider: MYOB can provide a backup of the online file for a fee - apparently $49.95, (see here) so if you really need one, you can order this from support or via myaccount.myob.com - though it might take a few days or weeks atm given support availability MYOX Services can provide a backup of the online file for a fee - likely to be much quicker than MYOB support, and then can provide it in AR2026.4 format allowing offline opening you should also know that MYOB backups have never included intray documents - I had a client who recently left MYOB with backup. They did not have their own copies of approx 12k receipts and invoices uploaded to intray - all lost now! MYOB over the past few years have significantly changed their terms and conditions in preparation for all these changes - they make the rules to suit them, as do all other providers Regards Gavin182Views3likes0CommentsRe: Offline Files
Hi Liz_A Apparently it can be reversed - those who have inadvertently upgraded their company file and their software to AR2026.5, even if its online - the entire process can be reversed. The user can go back to offline, AR2026.4 etc if they want to. Just need to talk to the right people. Try FGH Tables. Update: - without loss of data or need to re-enter data. Regards Gavin56Views1like1CommentRe: Offline File 2026.4.1
Hi Princess_R (and Mike_MYOB) While Server Edition 2026.5 'already includes the latest tax tables', you didn't mention if a current subscription is required in order to use those tax tables. This is how it worked in the past. Moderators are advising 2065.5 SE can be used by all who want to stay offline. I understand ongoing confirmation requires either a perpetual licence or a current subscription, and this has been made reasonably clear by moderators. However when it comes to tax tables, moderators state the 1 July 2026 tax table will be included in 2026.5 SE, no mention of any 'conditions' - please advise. Regards Gavin59Views0likes2CommentsRe: Backup in Progress Error Message
Hi JPB1 This is something that only MYOB support can help you with, and they are very difficult to get in touch with. A setting on their server indicates the backup is still in progress, and this setting needs to be cleared before you can log in. You could try lodging a ticket by logging in to your myaccount.myob.com account, however that might take just as long, or longer - some are waiting 10-12 days for a response. Regards Gavin39Views0likes0CommentsRe: Transitioning a previously offline file to online
Hi Mauzy Yes and then wait 2-3 days - or get in touch with MYOX Services, for a small fee they can change the serial number within hrs same day. The reason the option is greyed out is usually because the serial number has at some stage been linked to an online service such as STP Phase 1 or Bank Feeds etc. Regards GavinRe: Transition from Offline to Online
Hi tonyr2 See these Support Articles: https://www.myob.com/au/support/myob-business/product-account/about-backing-up-and-restoring-company-files?productview=Desktop https://www.myob.com/au/support/myob-business/product-account/about-backing-up-and-restoring-company-files/restore-your-company-file?productview=Desktop Regards Gavin