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gavin12345

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Re: Importing Spend money transactions
Hi rcaver As Mike_James indicated, when MYOB finds the account (eg 11100) it replaces it with the recordID of that account. Note this did not happen with account 22000 - usually indicating MYOB did not find a postable account record ID. So while 1-1100 might be a postable account, I would suggest 2-2000 is not - likely a header. Regards Gavin
2 days ago Place AccountRight: Import/Export & Integrations
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Re: Ongoing Application Operation Timeout Issues – AccountRight 2019.3
Hi Jamie_Caruso For timeouts happening that frequently, the issue might be with the data file itself. If you have set the timeout extended to 60 mins, and still receiving timeouts during normal operations - as opposed to waiting 60 minutes for a report to generate, I would get the file looked at - by MYOB or others. Your file is not online, so the backup and restore suggestion will have no effect. Regards Gavin
5 days ago Place AccountRight: Getting Started
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Re: Items amount change
Hi D_Jade Can't tell exactly from limited info, however best guess is you are looking at an Item in the Item Register. This shows invoices where this item was included but quantity was 0. The Sale might well have a Cost of Sales figure however this is likely related to a different Item sold on that invoice. Why are the COGS account entries so high - likely caused by a bug in MYOB - get in touch with MYOB Support and ask them to run a script over the file. Again my guess is you have an item with a value such as $1, but the quantity on hand is something like 1-E23276327863 (that is a really small number), this gives an average cost of a really large number. Average cost is what AR2025 uses to calculate COGS. If you don't get any joy from MYOB or their script does not solve, you might want to get FGH Tables or MYOX Services to take a look at the file. They do a a lot of work fixing inventory issues in AR2025. Regards Gavin
7 days ago Place AccountRight: Inventory and Multi Currency
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Re: Migration Failure - Foreign key constraint name =- FK-TaxTransactionComponent_Account
Hi GDCE Ensure every tax code in Lists > Tax Codes has an account set for Paid and Collected. AR2025 does not allow empty fields in a number of settings. Regards Gavin
7 days ago Place AccountRight: Getting Started
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Re: Cloud MYOB file slow - purging of Data
Hi LDOG Just thought I would mention, MYOX Services are connected with FGH Tables - see very bottom of MYOX Services web page. FGHTables have a File Utility which has some tools allowing you to analyse and fix some errors in an AR2025 file while it is offline, such as from a restored backup. One of the tools is Purge - this shows you what can be purged year by year, number of transactions, size after purge etc. MYOX Services should be able to give you a quote based on a screenshot of the Purge screen. If you did decide to proceed with a purge you would need to supply your file. They have a privacy/confidentiality policy on the website. FGH Tables has been handling confidential client files for approx 15 years now and I am not aware of any security breaches etc. They delete all client files after 2-3 weeks. Regards Gavin
14 days ago Place AccountRight: Import/Export & Integrations
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Re: MYOB AccountRight Enterprise v19 Upgrade Path to stay current and supported
Hi LincolnH Take care with terminology here. MYOB has multiple products called AccountRight. You have MYOB AccountRight Enterprise v19.5 (circa 2011). MYOB release MYOB AccountRight Enterprise v19.16 in 2019 and stopped support for the v19 range in Sep 2019. It is unlikely they will allow you to upgrade to MYOB AccountRight Enterprise v19.16. You can continue to pay for a support licence, however you will not get any benefit from it. Instead they are pushing all to upgrade to MYOB AccountRight AR2025 - a subscription only version. The database is a totally different format and the file has a different extension (.myox). Most v19 .myo files can be upgraded to AR2025, however some Enterprise files cannot (without specialist intervention). In AR2025 the highest product is AccountRight Premier 2025. Features such as Negative Inventory do not exist in AccountRight Premier 2025 and a v19 Enterprise file cannot be upgraded if Negative Inventory is in use (without specialist intervention). AR2025 will work in a network environment (inc Terminal Server). However if you use Payroll, to report STP via MYOB you will need an ongoing subscription and will need to host your company file online (not on your own server etc). There are work arounds such as using a 3rd party product such as STP Creator. Suggest you get in touch with someone line FGH Tables who support v19 with repairs, tax tables, confirmation issues, initialisation errors etc. BTW MYOB may offer a 'free' upgrade to AR2025 - but remember nothing is 'free'. For example you cannot use tax tables (or payroll) in AR2025 without any ongoing subscription. With regard to your last comment, Premier cannot open an Enterprise file where Non- Premier features such as Negative Inventory are in use. Regards Gavin
25 days ago Place Other MYOB Software
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Re: Off Line Files
Hi Windolf At the time Phase 2 was introduced, there was a lot of annoyance, complaints, requests for MYOB to change their decision - all to no avail. Most relented and went online. Some stayed offline and used other STP solutions such as the low cost STP Creator to comply with STP Phase 2. The advantage with STP Creator is it was specifically developed for MYOB (inc AR2025) and reads your payroll data from the offline company file and sends data directly to the ATO. Other solutions require you to re-enter the payroll - so more work and risk of error. Regards Gavin
26 days ago Place AccountRight: Payroll
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Re: Deleting Stock items and Customers from MYOB
Hi livmors If you prefer not to use suggestion by Sai, get in touch with MYOX Services - they can delete Cards or Items even if they have history. Regards Gavin
2 months ago Place AccountRight: Inventory and Multi Currency
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Re: FILE HAS CORRUPTED
Hi Susantha This error means file corruption. If MYOB fixed, and this happened again, you need to look into what is causing this. Usually an interruption to MYOB while processing, such as power failure, network dropout, faulty network cable etc. You will need to get the file repaired again. Regards Gavin
2 months ago Place AccountRight: Getting Started
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Re: Company Files
Hi MalloryJ What you are seeing are not files - these are just 'shortcuts' - right click and delete each one. Probably all to the same file caused by restoring your file - an old shortcut no longer work when you restore a file online. Next time you what to access your file, use the Open link - this will show you how many actual files you have, whether in your Library or Online. Opening a file this way will create a new shortcut. Having lots of files will not slow down your system, unless they are all open. If your system is slow it is more likely due to the size of the file. Check the copy in your local library to see how big it is. A large file will definitely slow down processing. If it is large (over 500 MB) it might be worth getting old transactions purged from the file. This will reduce the file size and speed up processing and report generation times. Regards Gavin
2 months ago Place AccountRight: Getting Started
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style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath 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url(\"data:image/svg+xml;base64,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\")\n 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MYOB Software","shortTitle":"Other MYOB Software","parent":{"__ref":"Category:category:PartnersGroup"}},"Forum:board:AccountRightAPIquestions":{"__typename":"Forum","id":"board:AccountRightAPIquestions","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:CommunityBlog":{"__typename":"Blog","id":"board:CommunityBlog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:AccountRight":{"__typename":"Category","id":"category:AccountRight","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"displayId":"AccountRight"},"Forum:board:AETax":{"__typename":"Forum","id":"board:AETax","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:AD_Notices":{"__typename":"Forum","id":"board:AD_Notices","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:MYOBAdvisor":{"__typename":"Forum","id":"board:MYOBAdvisor","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Business":{"__typename":"Category","id":"category:Business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Support":{"__typename":"Category","id":"category:Support","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PartnersGroup":{"__typename":"Category","id":"category:PartnersGroup","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"displayId":"PartnersGroup"},"Category:category:AdvancedPlatform":{"__typename":"Category","id":"category:AdvancedPlatform","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Payroll":{"__typename":"GroupHub","id":"grouphub:Payroll","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Scholarly":{"__typename":"Category","id":"category:Scholarly","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:PracticeBAS":{"__typename":"Forum","id":"board:PracticeBAS","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:myobconnect":{"__typename":"Forum","id":"board:myobconnect","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:EntProdHelp":{"__typename":"Category","id":"category:EntProdHelp","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:myob-client-accounting":{"__typename":"Forum","id":"board:myob-client-accounting","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:incident-communications":{"__typename":"Forum","id":"board:incident-communications","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Solo":{"__typename":"Category","id":"category:Solo","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:bank-feed-updates":{"__typename":"Forum","id":"board:bank-feed-updates","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Rank:rank:179":{"_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User","color":"333333","icon":null,"rankStyle":"TEXT"},"Conversation:conversation:891475":{"__typename":"Conversation","id":"conversation:891475","topic":{"__typename":"ForumTopicMessage","uid":891475},"lastPostingActivityTime":"2025-04-01T11:45:06.155+11:00","solved":false},"Forum:board:ARimportexport":{"__typename":"Forum","id":"board:ARimportexport","displayId":"ARimportexport","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Import/Export & Integrations","shortTitle":"AccountRight: Import/Export & Integrations","parent":{"__ref":"Category:category:AccountRight"}},"ForumReplyMessage:message:891482":{"__typename":"ForumReplyMessage","subject":"Re: Importing Spend money transactions","conversation":{"__ref":"Conversation:conversation:891475"},"id":"message:891482","revisionNum":1,"uid":891482,"depth":1,"board":{"__ref":"Forum:board:ARimportexport"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-04-01T11:07:29.707+11:00","lastPublishTime":"2025-04-01T11:07:29.707+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi rcaver As Mike_James indicated, when MYOB finds the account (eg 11100) it replaces it with the recordID of that account. Note this did not happen with account 22000 - usually indicating MYOB did not find a postable account record ID. So while 1-1100 might be a postable account, I would suggest 2-2000 is not - likely a header. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"371","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891298":{"__typename":"Conversation","id":"conversation:891298","topic":{"__typename":"ForumTopicMessage","uid":891298},"lastPostingActivityTime":"2025-03-28T12:20:36.788+11:00","solved":false},"Forum:board:Accounting_Software_General":{"__typename":"Forum","id":"board:Accounting_Software_General","displayId":"Accounting_Software_General","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Getting Started","shortTitle":"AccountRight: Getting Started","parent":{"__ref":"Category:category:AccountRight"}},"ForumReplyMessage:message:891322":{"__typename":"ForumReplyMessage","subject":"Re: Ongoing Application Operation Timeout Issues – AccountRight 2019.3","conversation":{"__ref":"Conversation:conversation:891298"},"id":"message:891322","revisionNum":1,"uid":891322,"depth":1,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-03-28T12:20:36.788+11:00","lastPublishTime":"2025-03-28T12:20:36.788+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi Jamie_Caruso For timeouts happening that frequently, the issue might be with the data file itself. If you have set the timeout extended to 60 mins, and still receiving timeouts during normal operations - as opposed to waiting 60 minutes for a report to generate, I would get the file looked at - by MYOB or others. Your file is not online, so the backup and restore suggestion will have no effect. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"433","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891194":{"__typename":"Conversation","id":"conversation:891194","topic":{"__typename":"ForumTopicMessage","uid":891194},"lastPostingActivityTime":"2025-03-26T16:29:39.005+11:00","solved":false},"Forum:board:MultiCurrencyTest":{"__typename":"Forum","id":"board:MultiCurrencyTest","displayId":"MultiCurrencyTest","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Inventory and Multi Currency","shortTitle":"AccountRight: Inventory and Multi Currency","parent":{"__ref":"Category:category:AccountRight"}},"ForumReplyMessage:message:891209":{"__typename":"ForumReplyMessage","subject":"Re: Items amount change","conversation":{"__ref":"Conversation:conversation:891194"},"id":"message:891209","revisionNum":1,"uid":891209,"depth":1,"board":{"__ref":"Forum:board:MultiCurrencyTest"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":10},"postTime":"2025-03-26T16:29:39.005+11:00","lastPublishTime":"2025-03-26T16:29:39.005+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi D_Jade Can't tell exactly from limited info, however best guess is you are looking at an Item in the Item Register. This shows invoices where this item was included but quantity was 0. The Sale might well have a Cost of Sales figure however this is likely related to a different Item sold on that invoice. Why are the COGS account entries so high - likely caused by a bug in MYOB - get in touch with MYOB Support and ask them to run a script over the file. Again my guess is you have an item with a value such as $1, but the quantity on hand is something like 1-E23276327863 (that is a really small number), this gives an average cost of a really large number. Average cost is what AR2025 uses to calculate COGS. If you don't get any joy from MYOB or their script does not solve, you might want to get FGH Tables or MYOX Services to take a look at the file. They do a a lot of work fixing inventory issues in AR2025. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"978","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891193":{"__typename":"Conversation","id":"conversation:891193","topic":{"__typename":"ForumTopicMessage","uid":891193},"lastPostingActivityTime":"2025-03-26T16:21:46.543+11:00","solved":true},"ForumReplyMessage:message:891208":{"__typename":"ForumReplyMessage","subject":"Re: Migration Failure - Foreign key constraint name =- FK-TaxTransactionComponent_Account","conversation":{"__ref":"Conversation:conversation:891193"},"id":"message:891208","revisionNum":1,"uid":891208,"depth":1,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-03-26T16:21:46.543+11:00","lastPublishTime":"2025-03-26T16:21:46.543+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi GDCE Ensure every tax code in Lists > Tax Codes has an account set for Paid and Collected. AR2025 does not allow empty fields in a number of settings. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:886532":{"__typename":"Conversation","id":"conversation:886532","topic":{"__typename":"ForumTopicMessage","uid":886532},"lastPostingActivityTime":"2025-03-20T11:51:51.865+11:00","solved":false},"ForumReplyMessage:message:890856":{"__typename":"ForumReplyMessage","subject":"Re: Cloud MYOB file slow - purging of Data","conversation":{"__ref":"Conversation:conversation:886532"},"id":"message:890856","revisionNum":1,"uid":890856,"depth":5,"board":{"__ref":"Forum:board:ARimportexport"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":12},"postTime":"2025-03-20T11:10:15.448+11:00","lastPublishTime":"2025-03-20T11:10:15.448+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi LDOG Just thought I would mention, MYOX Services are connected with FGH Tables - see very bottom of MYOX Services web page. FGHTables have a File Utility which has some tools allowing you to analyse and fix some errors in an AR2025 file while it is offline, such as from a restored backup. One of the tools is Purge - this shows you what can be purged year by year, number of transactions, size after purge etc. MYOX Services should be able to give you a quote based on a screenshot of the Purge screen. If you did decide to proceed with a purge you would need to supply your file. They have a privacy/confidentiality policy on the website. FGH Tables has been handling confidential client files for approx 15 years now and I am not aware of any security breaches etc. They delete all client files after 2-3 weeks. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"861","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:889997":{"__typename":"Conversation","id":"conversation:889997","topic":{"__typename":"ForumTopicMessage","uid":889997},"lastPostingActivityTime":"2025-03-08T16:35:46.065+11:00","solved":false},"ForumReplyMessage:message:889998":{"__typename":"ForumReplyMessage","subject":"Re: MYOB AccountRight Enterprise v19 Upgrade Path to stay current and supported","conversation":{"__ref":"Conversation:conversation:889997"},"id":"message:889998","revisionNum":1,"uid":889998,"depth":1,"board":{"__ref":"Forum:board:AccountEdge"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-03-08T12:37:54.565+11:00","lastPublishTime":"2025-03-08T12:37:54.565+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi LincolnH Take care with terminology here. MYOB has multiple products called AccountRight. You have MYOB AccountRight Enterprise v19.5 (circa 2011). MYOB release MYOB AccountRight Enterprise v19.16 in 2019 and stopped support for the v19 range in Sep 2019. It is unlikely they will allow you to upgrade to MYOB AccountRight Enterprise v19.16. You can continue to pay for a support licence, however you will not get any benefit from it. Instead they are pushing all to upgrade to MYOB AccountRight AR2025 - a subscription only version. The database is a totally different format and the file has a different extension (.myox). Most v19 .myo files can be upgraded to AR2025, however some Enterprise files cannot (without specialist intervention). In AR2025 the highest product is AccountRight Premier 2025. Features such as Negative Inventory do not exist in AccountRight Premier 2025 and a v19 Enterprise file cannot be upgraded if Negative Inventory is in use (without specialist intervention). AR2025 will work in a network environment (inc Terminal Server). However if you use Payroll, to report STP via MYOB you will need an ongoing subscription and will need to host your company file online (not on your own server etc). There are work arounds such as using a 3rd party product such as STP Creator. Suggest you get in touch with someone line FGH Tables who support v19 with repairs, tax tables, confirmation issues, initialisation errors etc. BTW MYOB may offer a 'free' upgrade to AR2025 - but remember nothing is 'free'. For example you cannot use tax tables (or payroll) in AR2025 without any ongoing subscription. With regard to your last comment, Premier cannot open an Enterprise file where Non- Premier features such as Negative Inventory are in use. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1844","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:889922":{"__typename":"Conversation","id":"conversation:889922","topic":{"__typename":"ForumTopicMessage","uid":889922},"lastPostingActivityTime":"2025-03-07T11:58:46.868+11:00","solved":false},"Forum:board:Staffing_and_Payroll":{"__typename":"Forum","id":"board:Staffing_and_Payroll","displayId":"Staffing_and_Payroll","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Payroll","shortTitle":"AccountRight: Payroll","parent":{"__ref":"Category:category:AccountRight"}},"ForumReplyMessage:message:889943":{"__typename":"ForumReplyMessage","subject":"Re: Off Line Files","conversation":{"__ref":"Conversation:conversation:889922"},"id":"message:889943","revisionNum":1,"uid":889943,"depth":1,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":6},"postTime":"2025-03-07T11:58:46.868+11:00","lastPublishTime":"2025-03-07T11:58:46.868+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi Windolf At the time Phase 2 was introduced, there was a lot of annoyance, complaints, requests for MYOB to change their decision - all to no avail. Most relented and went online. Some stayed offline and used other STP solutions such as the low cost STP Creator to comply with STP Phase 2. The advantage with STP Creator is it was specifically developed for MYOB (inc AR2025) and reads your payroll data from the offline company file and sends data directly to the ATO. Other solutions require you to re-enter the payroll - so more work and risk of error. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"590","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:889458":{"__typename":"Conversation","id":"conversation:889458","topic":{"__typename":"ForumTopicMessage","uid":889458},"lastPostingActivityTime":"2025-02-26T08:45:58.020+11:00","solved":false},"ForumReplyMessage:message:889473":{"__typename":"ForumReplyMessage","subject":"Re: Deleting Stock items and Customers from MYOB","conversation":{"__ref":"Conversation:conversation:889458"},"id":"message:889473","revisionNum":1,"uid":889473,"depth":1,"board":{"__ref":"Forum:board:MultiCurrencyTest"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-02-25T23:06:35.710+11:00","lastPublishTime":"2025-02-25T23:06:35.710+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi livmors If you prefer not to use suggestion by Sai, get in touch with MYOX Services - they can delete Cards or Items even if they have history. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"187","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:888624":{"__typename":"Conversation","id":"conversation:888624","topic":{"__typename":"ForumTopicMessage","uid":888624},"lastPostingActivityTime":"2025-02-18T21:18:09.477+11:00","solved":false},"ForumReplyMessage:message:889059":{"__typename":"ForumReplyMessage","subject":"Re: FILE HAS CORRUPTED","conversation":{"__ref":"Conversation:conversation:888624"},"id":"message:889059","revisionNum":1,"uid":889059,"depth":5,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-02-18T21:18:09.477+11:00","lastPublishTime":"2025-02-18T21:18:09.477+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi Susantha This error means file corruption. If MYOB fixed, and this happened again, you need to look into what is causing this. Usually an interruption to MYOB while processing, such as power failure, network dropout, faulty network cable etc. You will need to get the file repaired again. Regards Gavin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"332","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:888786":{"__typename":"Conversation","id":"conversation:888786","topic":{"__typename":"ForumTopicMessage","uid":888786},"lastPostingActivityTime":"2025-02-14T10:26:54.046+11:00","solved":false},"ForumReplyMessage:message:888797":{"__typename":"ForumReplyMessage","subject":"Re: Company Files","conversation":{"__ref":"Conversation:conversation:888786"},"id":"message:888797","revisionNum":2,"uid":888797,"depth":1,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:65526"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-02-14T10:26:54.046+11:00","lastPublishTime":"2025-02-14T10:27:22.257+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi MalloryJ What you are seeing are not files - these are just 'shortcuts' - right click and delete each one. Probably all to the same file caused by restoring your file - an old shortcut no longer work when you restore a file online. Next time you what to access your file, use the Open link - this will show you how many actual files you have, whether in your Library or Online. Opening a file this way will create a new shortcut. Having lots of files will not slow down your system, unless they are all open. If your system is slow it is more likely due to the size of the file. Check the copy in your local library to see how big it is. A large file will definitely slow down processing. If it is large (over 500 MB) it might be worth getting old transactions purged from the file. This will reduce the file size and speed up processing and report generation times. 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