gavin12345
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Joined 13 years ago
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Re: very very slow program
Hi BJ3 Some users have 500 cards, some have 65,000 cards. How many do you have in your list? Obviously the more you have the slower searches can take. There is a company (MYOX Services) that can delete cards in bulk, if they are no longer required in the file. They can also provide a list showing all customers and when they were last used in a transaction, this can help in decision making when looking to remove. Cards can be removed whether they have been used or not. Hope this helps. Don't hold your breathe waiting for MYOB to fix it. Regards GavinRe: very very slow program
Hi Espeng Welcome to online accounting - MYOB style! Seriously though, the adjustment in processing time is something all users have to contend with when going from v19 to AR2026. Over time you get used to it. For single users the speed adjustment is most significant. For multiple users, the speed is similar and sometimes faster online, depending on how your v19 network was setup. AR2026 will never be as fast as v19 was. The sad part is it only gets worse over time. As your file gets bigger, things tend to slow more. Not sure how big your v19 file was, but I hoped you purged 'everything' out before you migrated to AR2026. AR2026 doesn't have a purge function, so file just grows and grows, and gets slower and slower. There is a company that purges online files to reduce file size and speed up processing, however it can be costly. Some of the 'time saving' benefits such as bank feeds mitigate some of the lost time. Regards GavinRe: End of MYOB v19 & earlier versions
Hi Fermax MYOB can assist - they just don't want to. They want you to pay a monthly subscription. If you are a Premier user, currently on v19 you pay them nothing as you have already purchased a licence. Latest Premier version will cost you $195 per month (after initial discount period), and more in later years. Put simply, MYOB makes more money if you stop using v19 and start using AR2025. Regards GavinRe: MYOB AccountRight Enterprise v19 Upgrade Path to stay current and supported
Hi The_Doc The long upgrade process is not due to the file size (I take it you meant 1.95 GB reduced to 495 MB on optimise). I have upgraded many files in my time, some well over 490 MB. The issue is I suspect this file has possibly a large number of payroll categories and or employees and or payroll history. The upgrade process is flawed (poorly coded) and rather than use indexes, the upgrade iterates in a circular fashion through every employee and every payroll category and every pay history record in seemingly endless loops. I had several upgrades that lasted over 24 hours due to this issue. The upgrade ran smoothly only after deleting standard pay records. Upgrade shouldn't take over 2 hrs for a 500 MB file. Regards GavinRe: MYOB AccountRight Enterprise v19 Upgrade Path to stay current and supported
Hi The_Doc Your proposed approach sounds fine. Now that AR2025 supports multi locations and foreign currency, those concerns are no longer relevant. A few things worth noting: if client not keen to sign up immediately, MYOB will provide a trial serial number which can be used to test. sometimes negative inventory cannot be turned off even if there are no negative items - file may need repair to fix and switch off the preference if foreign currency is used, some invoice layouts are not allowed and if used in foreign currency transaction the file will not upgrade. Layouts need to be changed to allowable types, eg Item and service - easy for current year, less so for prior year - may need 3rd party help if you encounter this. confirmation is available via a 3rd party if/when MYOB stop and decline to issue patch for those who want to keep using Regards GavinRe: End of MYOB v19 & earlier versions
Hi Mike_MYOB I think you might be confusing the terms of the current licence agreement for AR, with the original licence agreements that came with v19. I have checked the licence agreements at installation for 2 v19 products and none of the licence terms you refer to are in the agreement. Interestingly they are both completely silent on the need for ongoing Confirmation. I wonder what non-MYOB lawyers would make of that. Regards Gavin NB - anyone reading this who wants to keep using their Classic MYOB (v19 etc) after MYOB stops providing confirmation codes can do so, email me for more information - centralhub12345@gmail.comRe: Import Sales via CSV - Error -25: Invalid amount.
Hi Amber_BIBS If you open this in excel, this is what you see - 0.1 on column O is in wrong place. If price is 390.34, the GST and the Inc-Tax Total should be much higher than 0.1 and 1.1 - I would suggest these are the amounts that are out. Rather than 0.1 work out the GST amount, and the tax inclusive amount. MYOB does not use formulae in imports, you need to import the data. Best approach is to manually enter the transaction (or a sample), then export. This will show you how to correctly prepare import, including {} on line one if required. Regards GavinRe: Import Sales via CSV - Error -25: Invalid amount.
Hi Amber_BIBS If you open this in excel, this is what you see - 0.1 on column O is in wrong place. If price is 390.34, the GST and the Inc-Tax Total should be much higher than 0.1 and 1.1 - I would suggest these are the amounts that are out. Rather than 0.1 work out the GST amount, and the tax inclusive amount. MYOB does not use formulae in imports, you need to import the data. Best approach is to manually enter the transaction (or a sample), then export. This will show you how to correctly prepare import, including {} on line one if required. Regards Gavin
