ContributionsMost RecentMost LikesSolutionsRe: Novated Car Lease - without Flare Hi Isaiah_C Strange you should say that. MYOB does have payroll categories. It even provided instructions in the past on how to set it up. It might not be a built in option, but can be done, just needs to be set up right. Combination of salary sacrifice deductions, taxed and untaxed payroll categories etc. Regards Gavin Re: TFN Declaration and STP2 Hi Tanialmm I would go by ATO instruction. An employer must either provide the employer with an TFN Declaration (paper or electronic) or complete this on the ATO website - where the employer can retrieve the details via an Event ID the employee gives to the employer. The TFN Declaration instructs the employer regarding how much tax is to be deducted. Once the employer has this information, it is sent with each pay to the ATO vis STP Phase 2. This simply replaces the need for the employer to send the TFN Declaration to the ATO. It does not remove the need for the employee to complete a TFN Declaration. During an audit the ATO can request original TFN Declaration form the employer. Doreen_P - suggest you check this with the ATO. I think your statement below is incorrect. Regards Gavin Re: Error 9004 Hi MelanieN If advice by Isaiah_C does not resolve the issue, suggest you reach out to someone like FGHTables, they can assist remotely to resolve both issues (9004 and Blocked). Regards Gavin Re: STP update event didnt work? Hi ShonaK2 Take care! - Pre-fill is just that - Pre-fill. Always use the correct figures when reporting to the ATO, despite what pre-fill might show. Suggest you take a read of this article STP-How it Works. Regards Gavin Re: Difference in inventory count when entering sale Hi NZMIke The on-hand data is kept in 2 separate places, when viewing the Item profile it reads from one location, when generating an invoice it reads from another location. It seems that the second location has the wrong data. This should not happen, caused by bug or coding error - MYOB would need to fix. They might have a script. I will tag a moderator or 2, one should be in touch. Princess_R Earl_HD Incidentally the reason is to do with Locations. When viewing Item Profile, you need to overall count. When generating an invoice (if you use multiple Locations) you need the count at a specific Location. While you don't use Locations, this is how the software works. Regards Gavin Re: Can I use my MYOB for my local Rugby League Club? Hi mez1609 By older version, exactly what version are you referring to - see Help About. And while you are there, check the File ID. When you use MYOB, what they license is the company file (not the software). Every file must be Activated, and then periodically Confirmed. Same applies whether the file is online or offline. To be online you also need a monthly subscription. Most licences allow you to run one company file. If you have already activated one company file, you will not be able to activate another unless you first de-activate the first file (contact MYOB with serial number and file ID), or purchase another file. Regards Gavin Re: Taxable Payments Annual Report Hi HeatherTutty If you can't get MYOB support to fix, get in touch with MYOX Services. They will be able to not only fix the file for lodgement, but also tell you what you need to change in MYOB so the same thing doesn't happen again next year. There will be a fee but might be cheaper than wasting time. FYI the comment about not emailing the lodgment file is a 'real' thing. Some email servers do add characters to the end of the file so they can identify the file. This happens to text files that do not have an end of file marker (such as TPAR lodgment files, EMPDUPE files etc). If you need to email, zip the file and email the zip. Regards Gavin Re: No items On Hand , Non Zero Value In Inventory Hi alley It is not clear from your image exactly what you are trying to do with this transaction (edit an existing transaction or processing a new one etc) If the on hand count and value is $0 BEFORE you process (edit or add) this transaction, MYOB is telling you that you cannot process this as it will 'break the rules'. Without seeing more info, exact cause is not clear. Do you have Verification errors in this file? If yes, get the file repaired. A verification error prevents MYOB from fixing on hand counts that might be wrong. It does these fixes only after verification completes without errors. Regards Gavin Re: EOFY Finalisation - Previous years not available Hi sk_98 I am not familiar with how helpful the ATO might be with amending manually. The ATO is correct in that software using SBR to send data directly to the ATO should have an amend function (ability to send an Update event) for the prior year. In this case it is MYOB themselves that limit you to this year or previous year. Unfortunately no way around this with MYOB. You cannot restore an old file to do it either. If the manual approach with the ATO fails, you can use STP Creator to amend a prior year STP report, even if you did not use STP Creator to originally lodge. You can purchase a temp licence and STP Creator provides paid remote support for this kind of thing. Given the process is slightly complex, if you go this way, I recommend you get people behind STP Creator to step through it with you. May cost extra but less stress etc. Regards Gavin Re: Back up restore Hi deepak5727 You didn't specify which password you were referring to. Earl_HD assumed it was the zip password when restoring the backup. This password cannot be recovered. If however you are referring to the username and password to open a restored file, this can be recovered. Try leaving it blank in case no password was set. If that fails you may need to have the password reset - or you can do this yourself using a tool. Just remember that the password used to sign into an online file with an email address is not the same as the password used to sign into an offline file. If the file is offline you need to use the offline username and password. Regards Gavin