gavin12345
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Joined 13 years ago
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Re: FILE HAS CORRUPTED
Hi Susantha This error means file corruption. If MYOB fixed, and this happened again, you need to look into what is causing this. Usually an interruption to MYOB while processing, such as power failure, network dropout, faulty network cable etc. You will need to get the file repaired again. Regards Gavin1View0likes0CommentsRe: Company Files
Hi MalloryJ What you are seeing are not files - these are just 'shortcuts' - right click and delete each one. Probably all to the same file caused by restoring your file - an old shortcut no longer work when you restore a file online. Next time you what to access your file, use the Open link - this will show you how many actual files you have, whether in your Library or Online. Opening a file this way will create a new shortcut. Having lots of files will not slow down your system, unless they are all open. If your system is slow it is more likely due to the size of the file. Check the copy in your local library to see how big it is. A large file will definitely slow down processing. If it is large (over 500 MB) it might be worth getting old transactions purged from the file. This will reduce the file size and speed up processing and report generation times. Regards Gavin8Views0likes0CommentsRe: Item numbers longer than 8 numbers not importing Item correctly
Hi ryadre What you are reporting is 'odd'. I recommend getting someone like MYOX Services having a look at the file, particularly inventory. They have software to analyse and look for common issues that might cause what you are reporting. What you are seeing might be caused by duplicate records in the selling price matrix. They don't charge to analyse, only if they need to fix something. Also having 30k items will definitely put a strain on Ar2024. Are they all necessary. FYI MYOX Services has a bulk delete service. Regards GavinRe: FILE HAS CORRUPTED
Hi Susantha The issue is this file has been corrupted - usually caused by an interruption to MYOB while it is processing a transaction, eg power failure, network dropout, etc. If optimisation fails to fix, you need to restore and use backup or get the file repaired by MYOB or others such as FGH Tables. MYOB no longer support v19 and so may no longer repair such files. Regards Gavin21Views0likes4CommentsRe: Unticking Multi Currency and Default Currency
Hi GraceChan The default currency is AUD for Australian version company files and NZD for New Zealand company files - as per Help > About AccountRight. There is no provision in AR2024 to change this. It can only be changed to another currency by someone like MYOX Services Regards GavinRe: Inventory discrepancies
Hi HethBennett Thanks for the images - these show for this transaction you used the method as outlined by MYOB in the earlier link. My concern was based on the images for PO 00003554. In this image the invoice total does not include the landed costs, so I can only assume you edited this PO to remove the reference to Land Cost. Whereas you screenshot of PO 0003714 does show the Landed Cost Item. Regards GavinRe: Inventory discrepancies
Hi HethBennett Thanks for explaining about the value difference. Can I ask, how exactly do you process this workaround/adjustment - a screenshot would be best. From the images provided, you don't seem to be using the approach advocated by MYOB here. Just wanted to check that the work-around is not the cause of the on hand discrepancy. Regards GavinRe: Accounting Right v19 is stuck in read-only
Hi Davina Read-only is possibly due to your access level within the file. If you are signing is as Administrator, you should have full permissions. If signing in as another user, your permissions are set by the Administrator and you may not have permission to process that type of transaction. Regards Gavin37Views0likes3Comments