Emails bouncing - Rejected

[ElisaC]

Good morning

For the last few days I have been having an issue with a couple of emails bouncing back - rejected that I normally have no trouble sending.  Is there a known issue regarding this?

Thanks

Elisa

[Tracey_H]

Hi @ElisaC 

Thanks for your post. We are aware of an issue where online invoices is not available for some customers. This is being investigated by our teams. More information and updates are available on our Status page.

We do apologise for the inconvenience.

[ElisaC]

Thanks @Tracey_H 

It says that issue is resolved.  I attempted to email the invoice again and it has bounced again.

Cheers

Elisa

[KLS15]

Hi 

We are experiencing the same issue!

Says issue is resolved on status page, but invoices are still bouncing back.

[Komal_S]

Hi @ElisaC , @KLS15 

If the emails are still getting bounced back, please send us the impacted email addresses by Private Message so we can check if they are blacklisted on our end. 

[ElisaC]

Hi @Komal_S 

I have sent you a private message.

Thanks

Elisa