Blog Post
JasonHill
11 years agoFormer Staff
Hi LeisaSch
Welcome to the Community Forum and many thanks for taking the time to provide feedback. I will share your comments about the difficulty you had upgrading with the rest of our team. We do want to make the process easier for you.
Apologies for any difficulty you've had recently with accessing support. We are in the process of training and recruiting dozens of new team members in support so we trust next time you need us you will notice a significant improvement.
All the best,
Jason Hill
Community Manager