Blog Post
Hello JasonHill
EDIT: This link shows that it is what is recommended (and in fact there is no other way to delete a line)
Right, it seems, that on the enter purchases screen you must choose right click and then delete line on the line you want to delete NOT delete out the account number and expect that to work.
The record journal screen still does not have the option to delete a line it only has the option to delete the entire journal so we are still forced to use the above method of deleting out the account number in order to remove an un-wanted line in journals.
It is a very bad practice for users to have to do this and leads to allsorts of difficulties like I have struck today which left me unable to do anything more until I could contact live support - something I've only just had time to do.
Please can you also get onto the development team about this. LIke I just said to Jon, it has been on the feature request list for a long time but becuase not many people have voted for it (probably because they haven't seen it) nothing has happened and is never likely to. It seriously is only approx a 2 minute job. I am a custom software developer myself so I know roughly how easy it is to do something.
Jon and I spent probably nearly an hour on live chat only to find that this bad practice was not usable on this screen and that I should have been using delete line (which I never had looked for because of that post). If something doesn't work on one screen it seems to not work on another from my experience.
Thank you.