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Hi Aaronp,
Thank you for your feedback. I agree, it would be great to have an indicator / tracker showing the upgrade progress.
I've passed it on to our developers for consideration in a future update.
As for your file, it does appear that being a fairly large file (420MB) it may take some time (sorry we really are unable to give an estimate on how long) for it to complete the process. The stage that its currently at 'Processing Cash Transactions' is basically the process of upgrading all of the actual (financial / cash) transactions in the file. This is generally the bulk of the upgrade process.
Generally we recommend Optimising your company file in v19 to bring across an optimised copy of your file. Also other things to consider would be to ensure that the process is not done across a network (file and program are both being access locally) and that you do not have any other programs running in the background during this process.
Regards,
Suja
MYOB Support