Blog Post
Hi there JodieB2015,
You are correct in that the latest version of AccountRight is not compatible with Windows XP. This is due to AccountRight v2015.1 using a version of the Microsoft .Net Framework which Windows XP does not support, following Microsoft's decision to retire the older operating system.
Unfortunately, once a company file has been updated for use with a more recent version, it cannot be opened up and used on an older version. This means that the other two computers will not be able to access the updated company file until the software has been upgraded to the same version.
In regards to having trouble upgrading the company file, we did have clients experiencing connection issues with AccountRight Live for a period of time today, however, this has since been resolved, and all clients should now be able to upgrade and access their online company files.
We do apologize for the inconvenience the connection disruption earlier had caused, and please feel free to post again anytime you require further assistance.