[7:10am AEST 21/05/2015]: Our developers have resolved the issue identified in the original release of AccountRight 2015.2. If you haven’t installed 2015.2 yet, please do so when prompted in your sof...
Updated 10 years ago
Version 10.0
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Hi Kimgoldcoast,
MYOB will compress the back up file into a .zip file. There are a few different programs that can decompress a .zip file, with WinRar being one of them. I suggest speaking to your IT about getting appropriate software to decompress or unzip the back up file.
As for your accountant getting access, as far as I can see your file is still in the 2015.1 version. Your accountant should still have this version to access your file.