[7:10am AEST 21/05/2015]: Our developers have resolved the issue identified in the original release of AccountRight 2015.2. If you haven’t installed 2015.2 yet, please do so when prompted in your sof...
Updated 10 years ago
Version 10.0
Blog Post
Hi there TrishMc,
We're sorry to hear that you've encountered such issues with the latest update of the software.
We would like to first and foremost recommend that you attempt the fix outlined in the support note AccountRight not starting after installation, as we have noted that some clients who have encountered similar issues have found that that has successfully resolved their problems.
Assuming you are still unable to access your company file in v2015.2, please do post on the Community Forum with any additional information you can provide (e.g. error messages), as we would be more than happy to assist further.
Cheers,
Tallie