[7:10am AEST 21/05/2015]: Our developers have resolved the issue identified in the original release of AccountRight 2015.2. If you haven’t installed 2015.2 yet, please do so when prompted in your sof...
Updated 10 years ago
Version 10.0
Blog Post
Hi there c0nfused,
If you go into Help > About MYOB AccountRight, is the version listed as v2015.2?
Based on the information you've provided, it sound sound like you may have opened up your company file in an old version (e.g. v2015.1), was prompted to update (which it did, successfully), however, you then went and opened up your datafile in the old version again.
This is a common incident that occurs with a lot of our clients as they typically have the AccountRight program pinned to a taskbar, or are so used to opening up the software from an icon in a specific location. We do recommend you have a look on your Desktop to see if there is a new purple AR icon that may have appeared, which should state v2015.2.
If you are on v2015.2 but are still being prompted to update your software, please do let us know so that we can assist further. For your benefit, we do encourage you to post on The Community Forum instead, as it would be easier for the moderators and our partners to assist, and furthermore, it would be easier for other clients who may be experiencing the same issue to come across your post.
Cheers,
Tallie