[7:10am AEST 21/05/2015]: Our developers have resolved the issue identified in the original release of AccountRight 2015.2. If you haven’t installed 2015.2 yet, please do so when prompted in your sof...
Updated 10 years ago
Version 10.0
Blog Post
Hi there ZoeMitter,
We're sorry to hear that you're experiencing issues with the latest AccountRight update.
Just so we are able to provide you with better assistance, I'd like to ask you a few questions regarding the problem.
1. Are you encountering any error messages when attempting to open up your company file on the second computer? If so, what does it say?
2. Are you at the very least able to open up the AccountRight software, or is the entire program simply refusing to start?
We also do recommended that you post such queries on The Community Forum as opposed to the blog so that other moderators and partners will be able to assist. This would also benefit other clients on the Forum who may be experiencing the same issue.
Please do let us know how you go, and feel free to post again should you have any other queries.
Cheers,
Tallie