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Cattaz69
9 years agoCover User
Hi
I am running 2016.2 SE - and am having exactly the same issue as the above 2 people. I have gone through the steps of upgrading and am getting an error message "there is a previous version already installed and I need to uninstall/remove it."
Can you please advise what steps to take from here?? At this stage I cannot upgrade my company file.
Regards
Natasha