Take the stress out of compliance work with the latest release of AccountRight.
Easier payment summaries (AU)
This year the ATO requires all businesses to submit their payment summary ...
Updated 9 years ago
Version 2.0
Blog Post
Hi RowenG, Mattern and MissChief
Sorry this release hasn't gone smoothly for you. Thousands have updated to 2016.2 without an issue, but at times things don't go as they should. We test AccountRight on various system configurations and operating systems, and won't release software updates that we know have serious issues in them, and if an issue is found that's likely to affect many people, we address it right away.
It seems that some anti-virus programs or firewall software can also stop the update process from launching. So if you decide to update your software in the future, try temporarily disabling your anti-virus software, start the update, and then re-enable your anti-virus software.
We work with the major anti-virus software providers to whitelist AccountRight, so that they're less likely to block activities or processes that AccountRight initiates, and which they have approved as safe. But each computer setup is different, with unique security settings and other software running, so things won't always work as expected.
Hoping this gives you some more confidence in this release. If you do keep having issues with the update, please create a post on the Community Forum, which our tech people review, or get in touch.
Steve