Blog Post
This doesn't make sense!! Why is it asking me to upgrade?
I have:
Product: AccountRight Standard AU 2016.2.0
Version: 2016.2.18.5106 <---note this number below
File Version: 2016.2.18.5311
I closed myob then remembered I had to do one more thing. When opening (2 seconds later), the '2016.2 now availble Update Now - Find out more' message popped up at the top of my myob.
When I click update now, it goes through the update process and mentions:
Downloading the AcountRight 2016.2.185106 update
I'm already on 2016.2.185106 (notice the missing dot though??? see above)
It then fails with:
0x80070462 - User cancelled installation
Looking up that code tells me to uninstall my moyb and try again:
A 'setup failed' error with the code 0x080070642 can happen if the installation was interrupted accidentally or by another program. So start by trying the installation again.
If the error persists, uninstall your current AccountRight version (see the FAQ below) then try the installation again.
Why is it asking me to upgrade to the same version??
BTW, I got to this thread by clicking the 'find out more' link next to the update now button I mentioned above.