Blog Post
Neil_M
7 years agoFormer Staff
Hi Jatz
We haven’t had any widespread reports of downloads performing like that, however I have passed your comments onto our team.
The first that I would be trying would be to use a different browser, or to clear the cache on your existing internet browser. As the download link does have to go through the internet browser, if there was any hiccup or issue within the browser itself it could impact on the ability of the browser to fully download the link.
I’ve tested the publicly available links on both the previously mentioned help article and on my.MYOB using Google Chrome and they all seemed to download fine and fully for me.