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Hi Mags
Sorry for the delay, I was just waiting from some additional information from our team who are looking into this.
Are you able to confirm whether or not you are using Server 2008 R2, which is tested for compatibility as per our system requirements or are you just using Server 2008, which is a slightly different operating system and as a result isn’t supported nor tested for compatibility.
Our team have advised me that it has been tested and confirmed to work on Server 2008 R2, however the original Server 2008 is not a compatible operating system and as a result we cannot guarantee that the software will perform as expected. Unfortunately, this does mean that to install AccountRight 2018.1.1, which does use elements of the v4.6.2 .net framework you would need to upgrade to Server 2008 R2 or another compatible operating system.
I have asked our team to review the update instructions to see if they can be rewritten to avoid confusion around which versions are compatible and which aren’t.
I do apologise for the inconvenience