Blog Post
Neil_M
6 years agoFormer Staff
Hi Basketball
Before updating the online company file to a new version, we do recommend ensuring that all users have the new version installed on their computer before upgrading the company file. This is because once the file has been upgraded it will not be able to be opened in prior versions.
Additionally all other users will need to be logged out of the file before it can be upgraded. If there are other users working on the file they will be disconnected from it, which may result in the loss of transactions that they were entering in but hadn’t completed