Blog Post
Hi,
We recently upgraded to AccountRight, and the version we have installed is 2019.2.1, reading the above queries and replies, the bugs regarding the printing of customised forms is supposed to be fixed, not on my computer. I have followed all steps mentioned from the basic closing & restarting, to deleting cache files to upgrading, still the default pay slip form prints out. Now as the default does not have our full name on it, I'm unable to send it to the ATO. The other problem I'm having is trying to connect to the ATO. I click on the button, and all I get is "Navigation to Website is cancelled". I mentioned this to one of the "live Chat" people yesterday, and was told the ATO is busy try again later. I have tried a number of times since, and even a few minutes ago, still unable to connect. Not happy at all, have wasted far too much time on this.
Tricia