The 2019.4 release of AccountRight includes some major advances in automation and mobility. You'll need to click fewer buttons and do fewer steps with these improvements:
A new MYOB Invoices a...
Updated 6 years ago
Version 3.0
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Hi LJ2
Thanks for the feedback. We are aware that some users experience a problem with documents not showing in InTray after upgrading to 2019.4. The documents are not actually lost. Our teams have done some work to mitigate this problem from occurring, a permanent fix is also in the testing stage, we expect it to be ready in the next day or two.
As of the wrong payslips being emailed part, we haven't seen any similar reporting on this. Were the payslips emailed by AccountRight online emails, or via an email client such as Outlook? Could you please provide the exact steps you did to email the payslips, and where is it showing the wrong payslips were sent? Any screenshots (with personal information blocked out) would be most helpful for troubleshooting this further.
Kind regards,
Clover