The release of AccountRight 2020.3 includes some great improvements making it more reliable, flexible and easier to use.
Payroll updates (Australia only) We’ve added a couple of nice touches to...
Updated 5 years ago
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I have found that many of my clients were not aware that there was an upgrade to v2020.3 because the In-Product advice was not provided. Less than 20% of my clients have done the upgrade. While an email may have been sent this would I believe go to the 'Owner' of the account and this is often not the user on the coal face. If they are not told by the 'Owner' then no upgrade is done. The banner advice to update is seen by the actual user and often there are a number of them on MYOB and so it leads to a discussion about updating.
In addition the email says that the upgrade is available through the my.myob login. Many of my clients do not know what this means or find it too complicated to follow. The in-product upgrade was a simple process for most users on the PC Edition, however it would be improved if the process also removed the desktop and / or taskbar icon for the previous version to avoid users selecting the old one.
I realise that the SE Version is a bit different in the install process, however surely the process could include the uninstall the previous version.
I suggest that the In-Product advice be restored for the next version, particularly as it will, Ii expect include tax changes from the 2020 Budget.
Cheers
David