Blog Post
Hello Steven_M Suja_P JadeX01 Neil_M
Steven, it appears that you have completely ignored tne comments that I made. that the "different process" is far from satisfactory. Yes I know that the version can be downloaded from the my.myob site and that it can be got from the Software Downloads site, BUT many users of MYOB who actually do the work often are not the one getting the email about an update. I also doubt that the email address that is used for the notifications is, in many cases, obsolete or the sddressee has moved on from that business. i know this from experience with many of my clients.
MYOB needs to understand how business actually works rather than the utopian view of the world as seen by software developers.
It is the actual USER at the keyboard who needs to know that there is an update available and then they can persue the matter with their superiors to ger it done.
If there were problems with the update in-product process then this needs to be solved, not ignored.
Perhaps a message can be presented to the user at the login stage as is already done for other announcements.
I see that this issue is also a concern on other posts. https://community.myob.com/t5/COVID-Australia/Budget-Tax-Changes/m-p/679505#M6100
Cheers
David