Blog Post
Hi MYOB,
I am with the 'We do NOT WANT and WILL NOT ACCEPT automatic updates' people. I deliberately hold off any updates waiting for the issues to be worked out, the same issues that the software should NOT be released with. It is an expensive product to do a specific job and then when it goes wrong because the software hasn't been trialled properly, the customer is left with having paid dearly for the software and then paying dearly again both with time and money to fix the problems caused by the updates. We have been with MYOB since Version 7 running multiple company files but this is the final straw. Following this morning's 'lock-out until we update' notice, this is definitely making us look to another software provider.
Funny how all these other attributes are being spruiked, yet we are still unable to send basic TFN declarations direct from MYOB despite multiple customer requests on the forum/blog. It seems all the other software on the market can. What was that about 'that's so 2020' ...