Blog Post
Hi MaryAnne30,
How many computers do you use to access the company file?
It sounds like one of these hasn't been updated to v2016.2.2 yet, which is why it keeps prompting you to update the software. The fact that the tax tables are correct indicate that the company file itself was opened up in v2016.2.2 and tax tables loaded appropriately, however, the in-product update ribbon seems to suggest that the company file is still being accessed in one or more machines that has v2016.2.1 installed. Pleaase note that even if the company file is on the cloud, all computers that access it still needs to have AccountRight installed and thus, needs to be updated.
We'd recommend you open up AccountRight on each computer, go to Help > About MYOB AccountRight and ensure that the product version (top line) says 'AccountRight 2016.2.2'.
Please do let us know how you go with that.
Cheers,
Tallie