Blog Post
It should be up to an organisation to set its own policies on security not you as the software provider. Please change it so that I as the company administrator can choose what level I want for my companies (we have 21 separate files).
absolutely, myob. stop this login. As for security, we have a password, and we have to type the email address, that's enough for us.
this is not working for us, so i will be considering moving to another service for sure.
- MikeG110 days agoAdmin
Hi Flowtek15 - please see my previous response here
This is an ATO requirement so all services in Australia will need to meet the 24 hour 2FA standard. It was not a decision made by MYOB to do this, but a case of ensuring our software and our customers are compliant. Thanks- BelaC2 days agoCover User
To comply with a crazy decision is madness on its own! To make others comply is the only thing that is topping it. Maybe MYOB should pass the voice and opinion of the community to the ATO rather than just passing on a decision that simply is inconvenient to most if not to all. Don't you agree?
- MikeG12 days agoAdmin
Hi BelaC , we do agree with protecting the data and security of our customers and software.
Preventing phishing attacks and other suspicious activity is important.
Find out more about MYOBs security and how to report a security concern below
www.myob.com/support/security
- perkyone2 days agoExperienced Cover User
24 hours is NOT 20-30 mins. We will be using something else as this is unworkable for our busy trade counter
- 13 hours ago
We are not in Australia and not subject to this ATO guidance for software development. As the subscriber, I alone should decide whether I need additional security or not.
Volunteer treasurer jobs are hard enough at times without this sort of madness. I was about to double my MYOB files but will now consider the competition.
- MikeG112 hours agoAdmin
Hi GldTreasurer , volunteers are absolutely unsung heroes and im sorry to hear that you are considering leaving as a result of the change. I appreciate that this will cause some additional effort to login again if a timeout occurs and even though NZ does not have to adhere to an ATO requirement we want to provide industry best practice security for all of our customers.