AccountRight Classic v19 and earlier are retired
We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026. Key dates: 10 December 2025: The ability to complete self-service upgrades from AccountRight classic (v19 or earlier) to a current version of AccountRight will end. 28 February 2026: AccountRight v19 and all earlier versions will become read-only after your next file confirmation. You can view historical data but will not be able to make any changes to your AccountRight classic file. To continue working, you will need to subscribe and move your data to a supported MYOB AccountRight product. View MYOB plans and pricing Linking your new supported MYOB AccountRight product to your existing file Self-serve upgrade before 10 December 2025: You can upgrade to the latest version using the built in AccountRight upgrade tool before December 2025. After this, self-service upgrades from AccountRight classic will no longer be available. After 10 December 2025, migrate your data: You can submit your file to migrate your data to the newest AccountRight and choose to work on desktop, online, or both — whatever suits your workflow. Click here to start your migration. Alternately you can switch to an MYOB Business plan that suits you. Our team members are available to discuss your options and assist with data migration. Why are we making this change? The end of AccountRight Classic support was official in September 2019. Since then, MYOB ceased to provide features, patches, compliance updates, or product support for the software. This included updates for newer Windows operating systems. AccountRight Classic is built on technology that no longer meets current security, performance, and compliance standards. Our focus is investing in developing newer technologies that better align with the evolving needs of our customers. Our commitment to you At MYOB, we're committed to supporting and adding value to your business. Our goal is to deliver solutions that help you save time, increase efficiency, and collaborate better with your advisors—whether you work online, offline, or both. As we evolve our technology and services, our commitment to your success remains our top priority. If you have any questions or would like to discuss your options, please contact us on: (AU) 1300 793 427 or (NZ) 0800 150 008. Our team will work with you to make your transition as smooth as possible.New Changes to Super - Made Super Easy
Hi there, The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must reach an employee’s super fund within seven business days of payday. The good news: if you’re using MYOB Pay Super with your payroll, you’re already set. Pay Super lets you make super payments directly from MYOB as often as you like (including each pay run), so you can meet the payday super timing without changing your current process. It’s included with your MYOB subscription and is compliant with ATO SuperStream requirements. What you need to do Keep processing your pays in MYOB as usual. If you’re already paying super via Pay Super with each pay run, you’re all set. If you currently pay super quarterly, you’ll simply need to start paying it alongside your pay runs — and you’ll automatically meet the new timing requirements when Payday Super begins. Not using Pay Super? Turn on Pay Super Go to the Payroll command centre and click Pay Superannuation if you're using AccountRight desktop. MYOB Business or browser users can head to the Payroll menu and select Super Payments. Click Sign up and follow the prompts. We’ll verify your bank account with a 1 cent deposit and an SMS code for secure authorisation. Assign your Pay Super payment authoriser(s) so approvals are in place before your first payment. Process payroll as usual and use MYOB to pay super each pay run, and meet the Payday Super timing from 1 July 2026. Learn more If you’d like to double-check your Pay Super setup or payment authorisers, you can review your settings any time in MYOB. To learn more about Payday Super, read our guide. If you have questions about Payday super or Pay Super, you can find answers or ask your questions here in the community forum. For AccountRight / Desktop > ask here For MYOB Business / Browser > ask hereMYOB Essentials is changing to MYOB Business
MYOB Essentials is changing to MYOB Business As part of our strategy to streamline our small and medium-sized business solutions, all remaining MYOB Essentials subscriptions will transition to MYOB Business over December 2025 and January 2026. This update introduces a more flexible pricing model, making it easier to upgrade or downgrade subscription plans as your business needs evolve. What’s changing Subscription name: Your bill will now show "MYOB Business" instead of "MYOB Essentials". Pricing: Your current rates will stay the same. We've applied a discount and waived payroll usage fees to maintain your existing price point. In early 2026, we will look to change your fee structure to add payroll usage fees. You'll receive advance notice of any future pricing changes. Use of Premium Inventory or Online Payments may attract additional fees or charges. Software use: There will be no changes to how you use the software. Depending on the plan, you may notice new features and enhancements. Please review the new MYOB Business Terms of Use. By continuing to use MYOB Business after 1 February 2026, you are agreeing to these Terms of Use. Any upgrades or use of Premium Inventory or Online Payments before 1 February 2026 will be subject to the MYOB Business Terms of Use.MYOB Secure Invoicing Upgrade: update and Summary 11/03
Hi everyone, Due to a high number of comments (and MYOB replies) about Secure invoicing, I am posting a summary of the change, frequent questions/complaints and the answers from MYOB to make it easier for everyone to find this important information. I will also be archiving the previous discussions on the forum so that this new post becomes easier for customers to find. It is a long update, but in the interest of transparency, fairness and to avoid any concerns around censorship, I am doing my best to make sure everything is covered. The Secure Invoicing upgrade began with a small test group of customers in October 2024, and we have continued to roll this out to more customers in small batches since then. We are some time away from this being released to all customers, so don’t worry if you have not heard of it or seen any communication from us. What is the Secure invoicing upgrade? Secure invoicing is an important upgrade being rolled out this year to customers who send invoices on MYOB subscription plans. From MYOB Business Lite, through to AccountRight Premier. The upgrade adds multiple layers of security for your business, plus automation features designed to help you save time and accelerate cashflow. The Secure Invoicing ecosystem is a combination of the secure distribution of invoices using MYOBs trusted software (Email, SMS, CopyLink) and the ability to accept secure payments. Secure invoicing includes: Always-on fraud monitoring for transactions and payment activity Secure payment methods MYOB verified badge End-to-end secure invoice distribution Additional questions/objections to this: Why is online payments combined with secure invoicing? + Online payments should be separate / I don’t want online payments + I’m happy to have additional security with invoicing but I don’t want to have payments. The distribution of invoices using MYOB software, fraud monitoring and secure payment of invoices is combined into a single MYOB Secure invoicing ecosystem to provide the best possible protection for businesses and consumers. Although these features are combined, you have the flexibility to adjust settings to suit your preferences around the secure payment methods. Learn more about changing your settings here Is this the same as e-Invoicing? No – e-Invoicing is an ATO initiative, similar to this but it is only for the digital exchange of invoice information directly between a supplier’s and buyer’s accounting systems, regardless of the software they use. You can learn about e-invoicing here. MYOB Secure invoicing is for all business using MYOBs software, and applies regardless of whether the invoice is being sent to a business or a consumer. Why is MYOB making this change? Cyber security is a constantly evolving landscape with new threats emerging daily. MYOB continuously develops and invests in solutions to meet these challenges, but security is a shared responsibility and requires vigilance from everyone. Financial losses from online fraud and cyber scams cost Australians over $2 billion in 2023. Scam reports from businesses rose by 28%, resulting in $29.5 million in losses. Small businesses, with fewer resources for risk mitigation, were hit hardest, reporting nearly $12 million in losses from false billing—the most common scam. MYOB understands that falling victim to a cyber scam can have very real consequences. That’s why we have developed and will continue to invest in secure invoicing, in addition to other essential security measures like Multifactor Authentication (MFA) and inactivity login timers. Additional questions/objections to this: Is there a legislative/legal mandate that MYOB is adhering to for this change? No, the Secure Invoicing upgrade is a decision MYOB has made to protect business and consumers across Australia. There has been reference to MYOB complying with legislation as part of the verification process and this is still also true when it comes to the Secure payments component. To comply with anti-money laundering legislation, we must verify certain documents in line with KYC (Know Your Customer) regulations. Read more here. What do I have to do? Customers are required to verify their business as part of the upgrade process. This includes identity verification of all ultimate beneficial owners (typically any individual with 25% or more ownership or voting rights for a company) Find out more about verification here Additional questions related to this: I don’t want to give sensitive information to MYOB + How is my data being stored and treated All information will be handled in accordance with our Privacy Policy, which can be accessed here: www.myob.com/au/privacy-policy. For further peace of mind, our current system for verification erases documents after 30 days and does not store them indefinitely. What happens if I don’t want to verify my business and/or I don’t want to upgrade? Customers who do not complete the business verification and upgrade to secure invoicing will be restricted from utilising the MYOB platform for distribution of invoices. This means that distribution of invoices using the secure methods of email, copy link and SMS will be unavailable. Customers can continue to send their invoices themselves however and will need to use a ‘Print to PDF’ option, then manually email the invoice themselves through Outlook, Gmail etc. Additional questions related to this: If I can no longer email invoices through my software, will I still be able to email payslips and other information? Yes the restrictions only apply to the distribution of invoices. There is no restriction to emailing other items. What are the fees and charges for the online payments feature? The fee for secure payments is 1.8% of the invoice value + 25c transaction fee. This only applies if the invoice is paid by a secure payment method. For example, if the recipient of the invoice still chooses to transfer the money to you via bank transfer, there are no fees. But if they paid via Bpay, Visa, Mastercard etc then the fees apply. Please note that there is flexibility with the fees. You can decide whether the fee is paid for by you or by the person paying the invoice (surcharging). *Please note, BPAY fees are unable to be surcharged to the customer. You can also choose whether you want to have BPAY enabled or disabled You can choose whether you want to have secure payments enabled or disabled *Please also be advised, that after completing the secure invoicing upgrade, the secure payments feature will be enabled on by default. Find out more about the fees and charges here Why should I use online payments? (spoiler, this hasn’t been asked yet, but it’s important to know) Using the online payments feature has multiple benefits to you and your business. Get paid faster – the sooner a customer receives an invoice, the quicker they can pay you. But how much of a pain is it to copy a BSB and Account number into your banking app and make a transfer, add in the reference etc. The Pay now button in the invoice makes payment quicker and easier helping you get paid faster. Getting paid faster helps increase cash flow to your business Your customers have more choices in how they pay you. They can now choose to either pay by EFT as they have in the past or they can utilise their credit facilities to benefit them. Better security – online invoice payments use several layers of protection to identify fraudulent behaviour. Peace of mind – A network of verified businesses means fewer risks and safer transactions, so clients can invoice with confidence, and customers can pay knowing they’re interacting with a trusted business. Save time – get automatic notifications when payment is made on an invoice. Payments are automatically recorded in your software and the invoice closed off. Less time chasing payments and debtors. Read all about it here Additional questions/complaints related to this: I don’t want to use the service Why should I verify if I am going to turn payments off afterwards MYOBs position is that Secure payments not only protects businesses and consumers from fraud but it supports businesses in getting paid faster, increase available cashflow and saving time chasing debtors or reconciling. We recommend and encourage customers to keep this feature enabled Thank you for taking the time to read and understand this change more. If you have a question, you are still welcome to reply to this post or start a new discussion in the forum. Kind regards, Mike/MYOBUpdate to Employee Self Onboarding settings
Hi everyone, We’re making a small change to help streamline the way new employees are set up in MYOB Business Payroll. From today, Employee Self Onboarding (ESO) will be automatically turned on by default for all MYOB Business Payroll (AU) customers — including those managed by partners. ESO is already available, and this change ensures customers get the fastest and most accurate onboarding experience without needing to switch it on themselves. What this means for you When you add a new employee, MYOB will automatically send them a secure link to enter their onboarding details. Once you approve the information, it flows straight into payroll. This default setting helps: Save time Reduce manual data entry Minimise common errors Improve accuracy for first pay Create a smoother experience for new employees You’re still in control If you’d prefer MYOB to ask each time before sending the onboarding link, you can update your ESO preference in Payroll Settings at any time. Recommended: We suggest keeping Automatic On for the best and fastest onboarding experience. You’ll also see this update communicated in-product. Learn more here Thanks, The MYOB TeamComing soon: a fresh new look for your MYOB bill
*Update on billing changes *24/11/25 We have recently reviewed customer feedback and acknowledge that receiving invoices as PDF attachments is still the most convenient format for many of our clients. To better support that preference, we will continue providing PDF invoices via email. Original post: 24/10/25 We’re giving your bill a refresh to make it clearer and easier to read. Throughout December and January, we’ll be rolling out the new look bill to all customers. What does this mean for you? One bill, one view – All charges related to your account will appear on a single, consolidated bill. Clearer itemisation – See exactly what products you’re billed for, what usage charges apply, and the billing periods they cover. Accessing your bill Each month, you’ll receive an email notification letting you know your bill is ready. You can access and download your bill directly from My Account. You will no longer be emailed a PDF invoice. Update 24/11 - PDF will still be sent You can check out a preview of the new look here.Attach documents to sales transactions and general journals in AccountRight now!
Hey everyone! Happy to announce the ability for AccountRight desktop users to attach documents to sales transactions and general journals is live! To attach documents, you'll find the 'attachments' button on the invoice, quote, sales order and general journal screen. When you're ready to email these attachments with your sales transactions, the 'attach' button can be found in the email screen when emailing an invoice, quote or sales order. This feature has been heavily requested on the Ideas Exchange. Thank you all for taking the time to post, vote and comment - your feedback has helped shape this new feature for AccountRight desktop.My.MYOB is retiring
my.myob is being retired. From now on, My Account will be the single place for you to manage your MYOB account. Use My Account to manage: Subscriptions – View and manage your subscriptions, including upgrades, downgrades, cancellations, or renewal. Business and contact information – If you’re the primary or billing contact, you can manage your business details and update contact information. Billing contacts – Assign or update the billing contact for your account. Personal details & security – Manage your name, email, and phone number, and set up or edit two-factor authentication methods. Billing & payments – Access your bills and manage your payment method. Support cases – Log and track your open support cases. If you use my.myob to manage users, or bank feeds, this can now be managed within MYOB Business or AccountRight. Please note - if you’re using AccountRight offline, going forward you’ll need to move your file online to manage or create a new bank feeds connection. See more about moving your file online.AccountEdge decommissioning
We want to let you know that AccountEdge, AccountEdge Network Edition and First Edge are being decommissioned from 28 February 2026. AccountEdge and all earlier versions will become read-only. You can view historical data but will not be able to make any changes to your AccountEdge file. Explore migration options You have the option to move your data to MYOB Business, giving you the flexibility to work on any device through a browser. Plan your upgrade before February 2026 to ensure a seamless transition. Learn more Why are we making this change? The end of AccountEdge support was announced in April 2022. Since then, MYOB ceased to provide features, patches, compliance updates, or product support for the software. AccountEdge is built on technology that no longer meets current security, performance, and compliance standards. Our focus is investing in developing newer technologies that better align with the evolving needs of our customers. Our commitment to you At MYOB, we're committed to supporting your business far into the future. Our goal is to deliver solutions that help you save time, increase efficiency, and collaborate better with your advisors. As we evolve our technology and services, our commitment to your success remains our top priority. If you have any questions or would like to discuss your options, please contact us on: (AU) 1300 793 427 or (NZ) 0800 150 008. Our team will work with you to make your transition as smooth as possibleUpdates to MYOB direct account payments and processing
Starting 24 October 2025, we’re partnering with Stripe to manage automatic recurring payments for your MYOB subscription/s. Stripe is a trusted, secure payment platform used by millions of businesses worldwide. There’s nothing you’ll need to do - we’ll use the same credit card or bank account to deduct payments automatically. This change will be rolled out over the next three months. If you're a customer in New Zealand paying on account via EFT, please note that we will only accept payments into MYOB's Westpac bank account. Please check your bill for the correct payment details and update your systems accordingly to ensure your payments are processed without delay.
