Hi everyone, I’m updating this post (2:30pm AU 21/11/24), as there have been a lot of comments and engagement in the change. With over 100 comments on the post, we are starting to get the same q...
Updated 4 days ago
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Can you link the "regulatory compliance standards" that require 2FA and the "the ATO's compliance requirements".
I suspect this is just waffle from MYOB to stop people looking further.
I certainly do not have any compunction to comply with the Australian Tax Office compliance in NZ and I find it hard to believe that they have legislated a requirement for MYOB to make sign on so laborious.
Hi CatFH
Here is the guideline from the ATO for all DSPs (Digital Service Providers)
I definitely understand that as an NZ customer, it may be frustrating to be held to an Australian regulation, but we see security as essential for all of our customers, regardless of the country you are in.
I would argue that this part of the requirements is more applicable to MYOB
For those that wish to read the whole list of requirements I found them here:
https://softwaredevelopers.ato.gov.au/RequirementsforDSPs
Hi MickyH75 , what you have shared is for products controlled by a client
But we fall under the first category which is 'Products controlled by DSPs' as we are a Software as a Service (SaaS) company.I wouldn't consider the desktop application which my business uses as SaaS. We're in control of who has access.
Understand you see security as essential for your customers, so it is great that you offer it for those that wish to go to that level.
Unfortunately - it should in no way be your place - or even the ATOs actually - to mandate for us what level of security / risk our businesses are willing to live with.
And there we have it, mandatory security for access to SPECIFIC information. So MYOB could easily create a regular user in the already existing security structure within MYOB that DOES NOT have access to the secure information, and that user will not be locked out every 30 mins and MYOB will still be compliant. There, I did your job for you and made all your customers happy again.
