Forum weekly update #101

Hi all,

 

Apologies to AccountRight and Essentials users who experienced difficulty accessing their online files on Monday. We certainly appreciated your patience while our team worked to resolve the problem, and understand that such incidents can be a significant inconvenience when running your business. The team has spent much of the week working to ensure we don’t experience the issue again.

 

This week we also formally launched our free MYOB OnTheGo app for Apple and Android mobile devices. We’re excited that the app now integrates with MYOB Essentials as well as AccountRight so even more users can manage their accounts and cashflow while on the move.

 

Features of MYOB OnTheGo include:

• The ability to create and send items and service invoices on the go
• Customer management and real-time debtor status information
• Recording cash and cheque payments
• Real-time MYOB account updates.

 

General Manager of MYOB’s Connected Services division, Andrew Birch, says OnTheGo is part of our commitment to making business life easier. “Mobile technologies are increasingly blurring the line between personal and work lives and with this comes endless opportunities and applications, especially for small business owners,” he says.

 

“MYOB recognises the need for customers to have mobile functionality. What we are focused on is analysing the state of play, listening to our customers and evolving with the technology to make sure we’re providing the very best. MYOB is empowering owners to manage their business on the go - including cash flow. The greater their ability to fit business activity into mobile moments, the more productive they are, leaving more time for working on the business and for enjoying life outside work.”

 

AccountRight and Essentials users who are looking for a solution with payment functionality can attach the MYOB PayDirect Mobile Payments Service. Combining the app with the PayDirect Card Reader turns a smartphone into a secure payment terminal that takes card payments.

 

It’s been another incredibly busy week on the forum. We’ve welcomed another 350 new members and over 1000 posts have been submitted, including 400 from MYOB staff.

 

Let me extend an enormous thank you to those community members that have assisted others on the forum this week. An extra special thanks to our top contributors of the week - PaulBihet, Dee-Workman, DuncanS, ronatbas and AlanT. We really appreciate you sharing your knowledge, expertise and wisdom. Paul, Dee and Alan also had multiple posts marked as solutions. Well done!

 

Please don’t hesitate to post if you need any assistance from the team here on the Community Forum. We’re always happy to help.

 

Love your work,

 

Jason Hill

Community Manager