MYOB Product Manager spotlight: Malinda N - Banking and core accounting workflows

Hello everyone!

Welcome to the second instalment of our Product Manager spotlight! 

This month, we are getting to know Malinda better. 
After you learn more below, head to the Q&A board to ask a question before 5pm 6th March.

Name: Malinda N

Role: Product Manager

What product or workflow do you manage? Banking and core accounting workflows in our SME products (MYOBB and AR)

How long you have been at MYOB? 6 years

What inspired you to pursue a career in product management? 

I’m driven by solving complex problems and having a meaningful impact. Product management gives me the opportunity to improve customer experiences and create solutions that make a difference.

Can you share a little about your background and how you arrived in your current role? 
I’m a Certified Practicing Accountant with over 15 years of experience working in public practice.  I joined MYOB in 2018 as a Subject Matter Expert providing essential accounting knowledge to the product development teams, particularly during the development of MYOB Business.   This experience sparked my interest in product management as I saw the impact that solving customer problems can have through innovative solutions. Transitioning into product management 3 years ago, I’ve been able to combine my accounting expertise with my passion for delivering value to customers and I’m excited about continuing to make a meaningful impact.

What has been your favorite project or feature to work on, and why?  
My favourite project so far is our current banking initiative.  We are currently working on integrating new technologies, including AI into our core banking workflows to streamline and automate record keeping for businesses.  With this integration, we’re setting the stage for a year of significant improvements, creating efficiencies to unlock more time for our customers so they can focus on more important things.  2025 will be an exciting year!

What do you enjoy doing outside of work? Any hobbies or passions? 

Horse-riding, gardening, basketball and spending time with family/ friends.

What’s one thing you’d like the community to know about your product or team?  

We spend hours each week reviewing customer feedback to ensure we are working on the most important things.

What’s your favorite productivity hack or tool?  

Find and recode in MYOB. Excel is still the tool I use most regularly in my day to day life…..spoken as a true Accountant!

We know that Banking is an important workflow to our customers and community members, I am excited to see what questions we get this week.

So if you have a question for Malinda, head on over to the Q&A board now to ask.

This question board will remain open until 5pm on the 6th March, so make sure you post your question there before its closed.

Cheers, Mike