Blog Post
41 Comments
- Kerrin28Partner
I don't have rules and do often get emails saying that a part of MYOB is not working.
Didn't get an email today though.
I can't get payroll onboarding working on Accountright either.
Think it must time to finish for the day.
That's very interesting MikeG1 as we haven't received any either! Unless you sent it with a pigeon.
Don't think it's very nice to treat your customers and their businesses to this extent.
- MikeG1MYOB Moderator
FYI everyone. An update will be provided soon on our status hub page. I will also update here as soon as it is available
Thank you for using the community as a space to engage with MYOB, fellow business owners and software users! - MikeG1MYOB Moderator
Hi Kerrin28 and PeterBor, thank you both for verifying that you have not received the status hub notification in junk/spam and there are no outlook rules in place. Agree that the immediate incident is a priority, but I will definitely make sure the team can look into whether there is an issue with the sending of our status hub notifications.
Can you please update us on to what is happening and if this is likley to be resolved today. I am waiting to do my invoicing and end of month follow ups and cannot get any thing done. are we entitiled for any compensation as I will now have to work tomorrow to make up for lost time.
- PeterBorExperienced User
I'm losing money here as I can't send out quotes. BTW, got your notification that subscription fees are going up. Not a good week for MYOB is it ?
- MikeG1MYOB Moderator
Hi everyone, we are pleased to advise that the incident impacting access to MYOB Business and MYOB AccountRight Browser has now been resolved. This was caused by an issue related to Microsoft Azure’s App Service, which has since been fixed. We apologise for the disruption and any inconvenience caused.