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Hey I have been having issues logging in for the past week. No errors it just goes back to the app main screen. I am not late of invoicing clients and completing my efoy tax assessment.
When will this be resolved?
Hey mopitupcleaning! That's not what we like to hear, and we'd love to get you back up and running as soon as we can!
Can I confirm if you're running the most recent version of Solo (6.0.1)? We haven't had any other reports of login issues that sound like this one, but we'd love to take a deeper look into it for you.
If the error is persisting on the current version of Solo, tap the "Help logging in" button on the Sign In screen, and then the little purple bubble that appears in the bottom-right of the following page. This will connect you with our Digital assistant which will connect you with our team for further investigation ☺️
Looking forward to getting you back up and invoicing 📤