About Solo News
Stay in the loop from the product and design team. Get ahead with updates, sneak peeks, and what’s coming next.
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Solo Hot Tips
2 MIN READ Hey there, Solmates! 🚀 We’re beyond hyped to have you here! If you're part of Solo, you're officially a Solmate. 💜 That means you're part of a community that’s all about support, sharing wisdom, and—let’s be real—a slight vendetta against spreadsheets. Whether you’re here to drop knowledge, ask burning questions, or just vibe with the community, this is your space to shine. ✨ Think of this forum as your digital chill zone—a safe, inspiring, and fun place where we’ve got each other’s backs. To help you get the most out of Solo, check out these Hot Tips you don’t wanna miss: 1️⃣ Quick & Secure Logins with Biometrics Skip the hassle of typing your password every time—just use fingerprint or facial recognition for quick access. 📍 How to enable: More > App settings > Enable biometrics 2️⃣ Need Help? We Got You. Got a question? Here’s how to reach us: ✔ If you’re signed in: Go to More > Digital Assistance and ask the bot your question. If it can’t help, a human will. 🔐 Locked out? No problem. On the login screen, tap Help > Click the purple icon (bottom right) > Ask the digital assistant or request a human. ⚠ Tip: If you’re not logged in, have your name, email, and client ID ready to speed things up. 3️⃣ Set Up Tap to Pay (T2P) Like a Pro Accept payments with just a tap—no card reader needed. 📍 How to enable: More > Invoice settings > Payment settings > Take payments with a tap What you’ll need to set up: ✔ Australian Business Number (ABN) ✔ Business trading & sales details ✔ Proof of identity (driver’s licence or passport) ✔ Bank details for receiving payments ✔ Estimated annual sales & invoices per month 💡 Not seeing the Tap to Pay option? You might need to update your phone’s software.Heads up: Planned Outage
1 MIN READ Hey there Solmates, Just a quick note to let you know about some planned maintenance for Identity Services. It’s all part of our mission to keep things running smoothly and reliably for you. Outage Details Start Time: Wednesday 22 nd January 8pm AEDT End Time: Wednesday 22 nd January 11pm AEDT Duration: Up to 15 minutes during this period During this time, logging into Solo, MyAccount, and the Community Forum will be temporarily unavailable. We know downtime can be a pain, but we’re working hard to keep the disruption to a minimum. Why We’re Doing This We’re rolling out updates to keep our service working tight What You Need to Know Solmates will not be able to login for a few minutes during this time period. This includes Solo, MyAccount, and the Community Forum Stay in the Loop We’ll keep you updated in this thread if anything changes or there’s more info to share. Thanks for sticking with us while we make Solo even better! Got questions? Drop a comment below or reach out to us via In-app support for any questions.Release 2.1 is here!
1 MIN READ G’day Solmates! Fresh upgrades are here 🔥 We’re stoked to have you on this Solo journey with us, and we’re growing right alongside you. We also love sharing updates like these to show you we’re listening to your feedback and working hard behind the scenes! Here’s what’s new in Release 2.1: NEW FEATURES Snap a receipt. Save it for later: On the go? No problem! You can now save receipts for later, and they’ll show up in your Action Hub when you’re ready to tackle them. More invoice sharing options: Share an invoice in more ways; use email, SMS, or any messaging apps to get invoices to your customers faster. FIXES Tap to Pay: We’ve sorted out that stubborn loading spinner, so now everything’s running smooth. Tap to Pay is better than ever! Profit and Loss reporting: Shoutout to one of our awesome users for flagging this bug! Our dev wizards squashed it in under a week. Expense notes: The notes field was getting cheeky and hiding under the keyboard—fixed and ready for action. Keep the feedback coming—we love hearing from you and can’t wait to keep making Solo even better! More cool stuff is on the way—watch this space! 🚀It's Time To Go Solo!
2 MIN READ Hey Early Birds, Have you been looking for the EAP app? It has now updated to our fancy new Solo app, look for this icon - Thanks for being part of the journey so far! We’re thrilled to officially introduce Solo by MYOB—your all-in-one app built for sole operators, freelancers, and the self-employed. It’s designed to free you up from admin so you can focus on what you do best. We couldn’t have done this without your incredible feedback and support. Your insights have helped shape Solo into what it is today, and with this latest release, we’re bringing you even more of what you’ve been asking for. What’s New in Solo We’ve packed this release with upgrades you’re going to love. Here’s a look at what’s just dropped: A Fresh Look and Feel Spot the sleek new app icon when you fire up Solo on your phone—it’s clean, bold, and built to stand out. Speaking Your Language Money In: Formerly known as Invoices Hub, because clarity is key. Money Out: Say goodbye to Expenses Hub and hello to something more intuitive. Home Screen Glow-Up with Action Hub Stay on top of overdue payments quicker than ever. Manage it all—missed payments, expenses, and more—in one handy place. Help That Actually Helps Meet your new Digital Assistant, available 24/7, ready to guide you whenever you need. Help is now right where you need it—in the app, and it’s smarter than ever. And that’s just the beginning! We’ve made tons of other improvements to ensure your experience with Solo is as smooth and simple as possible.Bug Detected: We're working on it!
1 MIN READ Shoutout to one of our awesome users for spotting a bug! If you're checking out your profit and loss statements, you might run into issues with last month's and earlier reports. Our dev wizards are on the case, so hang tight—we’ll keep you in the loop as we work to squash this bug!
