Quotes (Early Access Program) - Win work on the spot, with just one tap.
2 MIN READ Hey Solmates 👋 We think this one deserves a spotlight of its own. Quotes is now one of our most requested features, and today, we’re excited to share that we’re getting ready to open a small Early Access Program (EAP) for Quotes in Solo. Starting in mid-June, we’ll open Quotes to a small group of EAP users. We’re excited to hear about what’s working, what needs improving, and what will make Quotes genuinely useful for Solmates. What’s new? Win more work, on the spot - Create unlimited professional quotes from your phone in a few taps, add photos or attachments where you need, and fire it off! One smooth flow - Once the job's done, convert to an invoice and get paid your way. Turn accepted work into an invoice with just one tap. Sharp and polished templates - Consistent branding settings across quotes and invoices will help you spend less time juggling tools and admin, and more time winning work. What’s happening If you’re onboard with giving practical feedback that helps our teams shape what comes next, we’d love to hear from you! During the EAP, you’ll be shown prompts in Solo, asking you about your experience with Quotes. We encourage you to use them extensively! That feedback goes straight to the designers and engineers working on the feature, who are ready to make sure that Quotes is ready for all Solmates 💜 Get involved If you’re reading this and thinking “Yes please, I want Quotes!”, reach out in the Solo app by tapping More > Chat with us and mention “Quotes”. We’ll help get you registered, and setup for success. We’re very excited to get this into your hands! 🙌💜Refer a Friend: Share Solo and save them money
1 MIN READ If you've got friends who are sole operators and they're not on Solo by MYOB (I know right...) now's your chance to help them be a boss with mate's rates! Simply follow the steps below and they'll get Solo for only 50c a month!* (*Billed yearly, base subscription only). Here’s how to do it: 1. Tap on “More” It just down the bottom of the home screen. 2. Go to “Refer a friend” See the cute people Icon? Tap that one. 3. Copy the referral code Grab that link to pass on to your mate. 4. Share the link Text message, Email, Carrier Pigeon however you want to share the code to them. 5. They Sign up That link will take them straight to the website where they can get started on their Solo journey. And a reminder, all the fresh features are live on the latest version of the Solo app. If you don’t see them yet, check for updates or turn on auto-updates so you’ll always stay ahead. If you have any questions drop us a comment below 😊Introducing Passkeys: a more secure way to sign in to Solo
3 MIN READ Passkeys are one of the most secure ways to sign in, full stop. They use your device’s built-in security, like Face ID or your fingerprint, so there’s no password to forget, reuse or hand over to the wrong place. Here at MYOB, we take the security of your financial records and services seriously. That's why MYOB is rolling out Passkeys across all MYOB products, including Solo (you can read that announcement here). Smarter, safer, and honestly, kind of brilliant. Let's break down what that means for you. 👇 What even is a passkey? 🔑 A passkey lets you sign in without typing a password. Instead, your device proves it's you. How do Passkeys work and how can you can set one up for Solo? How it works: Tap Sign in with a Passkey Your device asks you to confirm your identity using biometrics or your PIN Your device and Solo do a quick, secure handshake in the background Your sign-in details never appear on screen and are never shared with MYOB. How do I set up passkeys for Solo? It’s easy, and it only takes a few minutes: To add a passkey, open a supported web browser and go to the Account security page in My Account. If prompted, enter a 2FA code using your existing 2FA method or a recovery code. In the Sign in section > Passkey, click Add. If prompted, complete a 2FA check, then click Continue. Click Create a passkey. Choose where to save your passkey (for example, your device, browser or password manager), then follow the prompts to add the passkey. When the confirmation message appears, close the passkey page to return to Account security. The new passkey is listed in the Sign in > Passkey section. You’ll also receive an email confirming you’ve set up a passkey. Once you've added a passkey, you can choose it as a sign-in option when you sign into Solo with your MYOB ID. Will Passkeys work on your device? 📱 Good question. We've pulled together a full compatibility breakdown in this Help article — go take a look before you get started. Still on a device without a Passkey set up? No stress! You can still sign in the usual way with your password and multi-factor authentication (MFA) code. What makes Passkeys that good? 🛡️ Passwords can be stolen, guessed, or tricked out of you. Passkeys can't. Here's why: They only work on genuine MYOB sign-in pages and apps. A fake site won't get a look-in. There's nothing for scammers to steal, a Passkey isn't a code you can read, write down, or accidentally tell someone. Even if someone knows your email and password, they'd still need your actual device AND your face, fingerprint, or PIN to get in. What about my 2FA codes? Nothing's changing there. Your 2FA (whether that's an authenticator app or SMS code) stays exactly as it is. Think of it this way: Passkey = phishing-resistant proof that it's you 2FA code = an extra safety layer that keeps your account ATO compliant One small extra step. A much bigger safety net. The TL;DR Passkeys replace passwords with secure, device-based sign-in. They're tough to phish, quick to set up, and keep your business records protected from scams that keep getting smarter. Your MFA stays in place too. So it's just an upgrade, not an overhaul. Go set yours up. Future you will be relieved you did. 😌Brb – Easter & Anzac Day at Solo
2 MIN READ Hey Solmates 🐇 With the Easter & ANZAC long weekends coming up, we wanted to give you a quick heads up on what that means for your payments, bank feeds and support hours. If you’re trading over the break, here’s the key info. Payments and connected accounts over Easter & Anzac Day Because banks and payment providers don’t process transactions on public holidays, you may notice an extra 1–2 business days added to normal processing time. That can mean: Tap to Pay and Online Payments taking a little longer to settle Bank transactions appearing in Solo a few days later than you’d usually expect Settlements sitting in “pending” until the next business day cycle kicks in This is a standard public holiday slowdown across the banking system, and things typically move through as soon as normal processing resumes. If you’re waiting on something specific, it’s worth factoring in the public holidays before escalating. In most cases, it simply needs that next business day to clear. Gone fishin’ 🎣 We’re putting the tools down over the Easter long weekend (April 3-6) and again on Monday April 27 to observe Anzac Day. Don’t let our brief downtime stop you from reaching out, all messages will land safely in our queue and we’ll get back to you as soon as we’re back on deck. Need a hand while we’re offline? The forum is always open, and it’s a solid place to: Check if someone’s asked the same question Pick up tips from other Solmates Browse the Learn section for step-by-step guides Even outside live chat hours, there’s plenty of support at your fingertips. If you’re planning jobs, invoicing or waiting on payments over Easter and Anzac Day, just build those public holidays into your timing. Once business days resume, everything ticks along as usual. Whether you’re taking a break or powering through, here’s to a smooth Easter and Anzac Day for your business!
