Temporary Outage!
1 MIN READ Hey there! Connected Account feeds are temporarily down for UBank, Bank Australia and GSB (Great Southern Bank). Our finance and dev wizards are already on the case, working their magic to get things back up and running ASAP. We know this isn’t ideal, and we really appreciate your patience. Stay tuned—we’ll keep you posted! 🚀🚀 Solo sign up not working? Lets fix it!
1 MIN READ Hey Solmates! 👋 We’ve heard that some of you might be running into issues completing your Solo onboarding or logging in. If that’s you, we want to help! Drop a comment below. The more details you can share, the quicker we can solve it. Thanks for your patience—we’ve got your back! 💪🚀 Release 3 is Here!
2 MIN READ Hey, Solmates! Big update alert! This one’s packed with features we think you’ll love; Connected Accounts is finally here, and we’re doing our happy dance 💃 Connected Accounts is Live! Tracking invoices and expenses just got a whole lot smoother. Less manual work, more automation. Connected Accounts – Link up to two bank accounts for a full money overview. Smart-Matching & Categorisation – Payments automatically match invoices and expenses—just review and approve. Safe & Secure – Secure connection keeps your data protected. Easy Setup – Get connected in just a few taps. Tap Connect to Your Bank on the home screen and follow the prompts. Remember to finish off by making your first transaction. 🏆 Pro Tip! To finish setting up your connected account you will need to make a transaction. No transactions on the horizon? Buy yourself a little treat to get the ball rolling. More Cool Features Tap to Pay Just Got Bigger – Android customers can now enter their PIN. This means your customers can now Tap to Pay on larger invoices. Expense Refunds – Easily track and manage refunded expenses. Record Income – Record income that isn’t linked to an invoice. Action Hub - Upgraded home screen with to-do lists that actually get done. Home screen glow-up - because your to-do list deserves action, not procrastination. Hubs - Updated Money in and Money out hub to make it easier to find all your transactions (not just the overdue ones😉) 🎬Tell us what you think We’re so excited to roll out Connected Accounts! If you have any questions about these new features, drop us a line! Our community leads are here to help! Comment below or open your Solo app and tap More >> Digital Assistance 😊💡 Love these new features? Share what new features you are loving below! 👇Updated Email, Locked Out? Let’s Fix It!
1 MIN READ If you recently updated your email in My Account- and now can’t log in, we’ve got a workaround for you. We’ve found that in some cases, changing your email in My Account might prevent you from signing in to the app. How to Fix It ✅ Go back into My Account. ✅ Revert your email back to the original email. ✅ logging in again. We know this isn’t ideal, and we’re working on a permanent fix. We’ll update this post as soon as it’s resolved. Thanks for your patience! 🚀Solo Hot Tips
2 MIN READ Hey there, Solmates! 🚀 We’re beyond hyped to have you here! If you're part of Solo, you're officially a Solmate. 💜 That means you're part of a community that’s all about support, sharing wisdom, and—let’s be real—a slight vendetta against spreadsheets. Whether you’re here to drop knowledge, ask burning questions, or just vibe with the community, this is your space to shine. ✨ Think of this forum as your digital chill zone—a safe, inspiring, and fun place where we’ve got each other’s backs. To help you get the most out of Solo, check out these Hot Tips you don’t wanna miss: 1️⃣ Quick & Secure Logins with Biometrics Skip the hassle of typing your password every time—just use fingerprint or facial recognition for quick access. 📍 How to enable: More > App settings > Enable biometrics 2️⃣ Need Help? We Got You. Got a question? Here’s how to reach us: ✔ If you’re signed in: Go to More > Digital Assistance and ask the bot your question. If it can’t help, a human will. 🔐 Locked out? No problem. On the login screen, tap Help > Click the purple icon (bottom right) > Ask the digital assistant or request a human. ⚠ Tip: If you’re not logged in, have your name, email, and client ID ready to speed things up. 3️⃣ Set Up Tap to Pay (T2P) Like a Pro Accept payments with just a tap—no card reader needed. 📍 How to enable: More > Invoice settings > Payment settings > Take payments with a tap What you’ll need to set up: ✔ Australian Business Number (ABN) ✔ Business trading & sales details ✔ Proof of identity (driver’s licence or passport) ✔ Bank details for receiving payments ✔ Estimated annual sales & invoices per month 💡 Not seeing the Tap to Pay option? You might need to update your phone’s software.
