Hey Solmates! 👋
We’ve heard that some of you might be running into issues completing your Solo onboarding or logging in. If that’s you, we want to help!
Drop a comment below. The more details you can share, the quicker we can solve it.
Thanks for your patience—we’ve got your back! 💪
Hi, Solo works fine on the app but I need to do the setup on a pc but I cant log in to finish it.
Regards
Amanda
Hi Amanda!
Solo is currently an app-exclusive product, so we don't have a browser version (...yet 🤫), but you can manage your account by logging in to MyAccount
If you are having any problems logging into MyAccount on the web then please send us a message via the Digital Assistant on your app and we'll swoop in and save the day!
Ps. Make sure to cast your vote here !
Voting helps us know what's important and what to prioritize, so the more votes = the more chances this will be live sooner!
Hi, I can login on my computer but can’t access my account on the app. After I login just goes to an error page saying to sign out and try again. I’ve tried reinstalling the app, but still get the same error message.
Hiya!
Well that's no good and we need to get you online asap!
If you're still locked out, could you please send us a message via this link: https://www.myob.com/au/support/solo/sign-in-to-solo by clicking the speech bubble in the corner?
That will connect you straight to us!
